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“Looks are deceiving” 5 of 5 stars
Review of BEST WESTERN Ocean City Hotel & Suites

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BEST WESTERN Ocean City Hotel & Suites
2.5 of 5 Hotel   |   5501 Coastal Highway, Ocean City, MD 21842-1344   |  
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Ranked #35 of 107 Hotels in Ocean City
worton maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Looks are deceiving”
5 of 5 stars Reviewed June 11, 2013

Don't allow the plane look of this hotel to make you judge it prematurely. Inside are very caring,down to earth ,professional staff. The hotel is clean and its in a great location. The Continental brkfst is a delight. I am very particular about where I stay,but this place has really made me change my mind about the saying,"you can't judge a book by its cover. I highly Recommend this hotel. Sincerly Ben.and Sue :)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review, June 13, 2013
Dear Ben & Sue,

Thank you very much for staying with us and for reviewing our hotel! We appreciate the "good" and the "not so good" reviews. Reviews let us know that we are either doing a good job, or that we need to make some improvements.

I am glad you enjoyed yourselves during your stay with us and I hope you will come back and see us again soon!

Thanks again,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
    55
    61
    28
    17
    10
See reviews for
56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Emmaus, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 7, 2013

Hotel is in a great location as it is on the main strip of Ocean City. It is in walking distance to the Convention Center which was the reason for our trip. The room was bigger than anticipated which was a nice surprise. Beds were comfortable, room was clean. A bit dated but for a beach location that is the norm. Priced a bit high for the off season, but with a huge cheer competition the hotel was sold out so it was understandable. Would deffinitaly stay again. Breakfast was good, what you would expect. Kids loved the pancake machine. Staff was very friendly, Front desk agent in the morning (a lady) gave me turn by turn directions to a nearby attraction which was very helpful. Overall it was a great stay, i would reccomend coming here.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review, June 9, 2013
Dear Krystine,

Thank you so much for your review of our hotel! We appreciate you staying with us and also leaving your comments! One thing I can always recommend is to book your reservations early to get the best rate.

I also appreciate your comments about our staff! We do believe that our customer service is what brings people back year after year and we love our repeat guests. Now that you have stayed with us, we do offer a "repeat guest" discount which you can apply to our base rate if you decide to stay with us again!
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Allentown, Pennsylvania
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2013

It's not bad but it's not great.
Room is a nice size and the AC was cold.
However the room looked worn and the towels were abrasive.
Staff was nice but you don't need them for much.
For a bayside rental and sharing the room it was a good value but for a couple only not so much.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollsopple
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

Nice hotel for the price we paid at the time($60.)If the price were any higher I would not think such a good deal.It was basic,clean,walking distance to beach and some very good restaurants.The receptionists very nice ,but learned not to ask about anything local as they didnt know.,such as restaurants or where things were.Walls are paper thin as we had to endure some fighting and foul language from patrons in next room at midnight.But it was a good cheap getaway room.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Delaware, Usa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

Room was very clean and the facilities were excellent. Hotel was at a great location to get to the finest restuarants. Hotel is located very close to the business top that runs every 15 minutes from early morning to late at night. For $3 a day you can ride the bus the whole day.
Staff was very friendly and very helpful. Complimentary breakfast was superb. i would highly recommend staying at this hotel

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 8, 2013

This hotel was good for what my family needed at the last minute last summer. We didn't know until 2 weeks before travelling that we would actually be able to get to Ocean City, MD. It is not on the beach, but one block off the beach. My kids are 10 and above so they can all walk and carry their own beach bags. Access to beach is through a public road access. Room and beds were clean. Pull out sofa sleeper was clean. Staff was friendly and responded to the one need we had. Our bathroom toilet wouldn't flush completely when we got there. We called front desk and immediately they came to fix it. The price was good for a last minute reservation. We did not go to the pool, we were there for the beach. So, I can't comment on it. It is a drive to the Boardwalk from here, so, it isn't the place to stay if you want to stroll the Boardwalk everyday.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, Maryland, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

My wife and I were looking for a nice weekend get away that wouldn't break the bank, and this place was it!! Extremely friendly staff, great location, and very clean and comfortable room!!
Located right in the middle of O.C., near everything.
Highly recommend a stay at this best western!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review, March 27, 2013
Dear Kevin W.,

Thank you for reviewing our hotel and I am glad you enjoyed your stay with us! I appreciate your comments about our staff and I will be sure to inform everyone of them.

I look forward to you staying with us again!

Thank you,
Alexis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ocean City Hotel & Suites

Address: 5501 Coastal Highway, Ocean City, MD 21842-1344
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
#35 Top resorts Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ocean City Hotel & Suites 2.5*
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Also Known As:
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Ocean City Best Western

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