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BEST WESTERN Ocean City Hotel & Suites: Traveler Reviews

2.5 of 5
5501 Coastal Highway, Ocean City, MD 21842-1344
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BEST WESTERN Ocean City Hotel & Suites
Ranked #33 of 104 hotels in Ocean City
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67 reviews from our community

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Traveler rating
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Date Rating
Vilnius
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Nice and clean”
5 of 5 stars Reviewed February 15, 2013

Hotel looks brand new , room was big and clean , microwave , fridge two double beds . Was in a low season so it was quiet and enough space for the car . Also very reasonable price . Breakfast quite poor , but thats almost tipycal continental in US . Staf was ok , but not so much hurry to take care of your needs . In general hotel is great in a good location .

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crittenden,virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“very reasonable prices for a large room”
4 of 5 stars Reviewed January 24, 2013

The hotel has large rooms with a sofa bed, microwave, and refrigerator in the rooms. I come for business to ocean city so this room is perfect for my use. The hotel sits in a parking lot so don't look for any views, but who sit in their room at ocean city where there is so much to do. The room are clean, the hotel has good lighting outside, its safe, and the ladies in the breakfast area are very nice, a nice place to stay. If you are going to the beach you will have to cross the road, but there are walk signals.

Room Tip: There is a bus stop not far from the hotel, so makes it easy to get around ocean city.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 44 cities Reviews in 44 cities
17 helpful votes 17 helpful votes
“LOVED IT”
5 of 5 stars Reviewed December 24, 2012

Grandma was visiting and we decided to spend a weekend in Ocean City, never been there, and made a mistake to go in high season. Hotels were expensive and no vacancy. But, thank God, we found this awesome and reasonable hotel with it's last room available. The room was so nice and clean and spacious. We had a blast and it was a short walking distance to the ocean. Great crabs and cool highway. Imitates Atlantic City, Seaside, and Myrtle Beach, and it does a great job at it. Very pleasant and memorable.

Room Tip: off season, more choices
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
“Comfortable Off-Season Stay in OC”
4 of 5 stars Reviewed October 25, 2012

My wife and I took a three day weekend shift weekend (Tues-Thurs) for a mini vacation in O.C.

We came from Wilmington and drove Rt. 1 S. the entire way but one can easily get to O.C. using US 50 E. also. The hotel was very easy to spot and is on the bayside of the Coastal Highway. It's best to park on the side opposite the Best Western sign to unload your luggage via the entrance ramp. The hotel lobby was very clean and inviting. The front desk agents throughout our stay were very cordial and helpful. There were maintenance workers painting the exterior during our stay who were very nice and helpful during our stay. All of the employees made us feel welcome. We were lodged on the top/fourth floor. The hallway was warm but that is typical of top floors in hotels. The room itself enters into a tile entryway which would be perfect for beach trips.

Our room featured two queen beds, an old box TV, a sofa bed, jetted-tub, microwave, mini-fridge, and an easy to use one-cup coffee maker. The jetted-tub/shower was very relaxing and the water stayed warm while the jets were on (perhaps it was heated). The room did not feature a balcony but we could see the bay at an angle. The room was very easy to keep at a comfortable temperature. The room was clean and the beds were very comfortable for us (firm). The only major flaws were a few tears in the sofa bed.

The breakfast featured waffles, cereals, pastries, hard-boiled eggs, and other breakfast items but no meats. The breakfast area was very clean, well-attended, and comfortable. The breakfast area also featured a computer kiosk and a lounge area.

We also used the fitness room which featured a treadmill, elliptical, bike, weight machine, television, and a water cooler. The equipment all worked well.

The hotel itself is on the bayside of the Coastal Highway but there is a condo complex behind blocking a full view of the bay and another hotel directly beside it. We couldn't find a way to walk to the bay without crossing private property but we could easily access the seaside beach.

We expected Ocean City to be much less busy in October than it is the summer but were surprised by how many attractions were closed already. OC was more "dead" than we've ever seen but we prefer it that way to the crowds of summer.

With so many restaurants closed it was hard to track down good places to eat. The front desk agent recommended Johnny's Pizza and Pub two doors north. The food there was okay, the bar tender was friendly, but the drinks were expensive. The second night we got Dominos on 64th St.

The boardwalk was being repaired and many stores were closed but it was still a nice walk and enough stores were opened to do some shopping. The boardwalk parking was free when we stayed (October 24).

My wife and I always enjoy O.C. for its family atmosphere and beautiful beach. There is a casino outside O.C. but this certainly is a world away from Atlantic City. The Rehoboth Outlets are about a half hour North on Coastal Highway (which becomes Rt. 1 in Delaware). There is also an Orioles-affiliated minor league baseball team about an hour west on U.S. 50 in Salisbury (the Delmarva Shorebirds) that offers enjoyable games.
Altogether, my wife and I loved our stay at Best Western O.C. and would stay again (but only in the off-season because we don't like the crowds).

Room Tip: Rooms on the fourth floor may be hotter in the summer (no AC visible in the hallway) but will have t...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alexis M, Front Office Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review
October 27, 2012
Dear Guest,

Thank you for staying with us and also for taking the time to share your comments with others. We appreciate your comments about our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Screwed by best west”
1 of 5 stars Reviewed September 24, 2012 via mobile

We called on a special advertised on their we site for a suite and they stuck us with a moldy hotel room at the sea bay when we showed up. Called to complain and fell on deaf ears. Will never work with best west ever again.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Ocean City Hotel & Suites

Also Known As:
Best Western Ocean City Hotel
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Best Western Ocean City
Ocean City Best Western
Address: 5501 Coastal Highway, Ocean City, MD 21842-1344
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #33 of 104 hotels in Ocean City
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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