My wife and I were guests of this hotel September 11 and 12th. I have not commented until this date as I was waiting to hear from the hotel as to my stay. Nothing. It cost me 80,000 HH points per night. Had the following concerns.
Upon checking in the front desk took over 1/2 hour to find my confirmation
Ordered cheese and crackers at time of booking. It was in the room refrigerator, cheese crackers and all.
One of the sinks in the bathroom was 99% clogged
The room was never cleaned after our arrival on the 11th
This is not a 4 diamond hotel and I plan to advise AAA they might want to evaluate their award program as this Hilton falls far short of the mark.
To this day, I have no idea how this Hotel has received acceptable remarks from others. I guess they didn't use their Hilton Honor Points!!!!