Service - Don't expect any special treatment as a gold or diamond member. There are never any upgrades or goodies and never any mention of your status at check in. Aside from that, the service wasn't terrible. There was a concierge constantly offering assistance (A). The bartender was very friendly and on the ball (A+). The restaurant staff at dinner was average at best. The server wasn't friendly or very attentive. They wouldn't close the restaurant doors even though there was a conference of 50 people in the bar making all kinds of noise (C+). The breakfast staff disappeared and we waited for our check for 35 minutes. We really wanted to get out of there and enjoy OC, so it was annoying (D).
Value - This is simple. If you visit during the week or off-peak season, it's a great value. If you visit on a weekend during peak season, it's not a great value.
Sleep Quality - As always, the bed was comfortable and I slept very well. Especially with the sound of ocean waves.
Cleanliness - Our room and the hotel in general was very clean. Our housekeeper (Juice?) was fantastic.
Location - The location is pretty good. Private beach area. Not too far from the top end of the boardwalk, although it's quite a jaunt to the bars and shops on the other end of the boardwalk.
Rooms - The room was clean, comfortable, and everything functioned as it should.
Breakfast - I ate the buffet and my girlfriend ordered her own breakfast. I've had better breakfast at a Hampton Inn, but my girlfriend's food was great.
- Official Description (provided by the hotel):
- Hilton Suites Ocean City Oceanfront is an all suite oceanfront luxury hotel and beach family resort at 32nd Street in Ocean City Maryland. Hilton Suites Ocean City Oceanfront is Ocean City's only establishment to win AAA's four diamond award. Each suite contains a separate living and bedroom, a private oceanfront balcony, two flat-screen televisions, a Jacuzzi tub, and a fully-equipped kitchen. The property has three swimming pools, two restaurants and one great view. ... more less
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- Also Known As:
- Hilton Suites Ocean City Oceanfront Hotel Ocean City
- Hilton Hotel Ocean City
- Ocean City Hilton