3/15/13 The Hilton is located in a very active part of town and has very easy access to both north and south. They also have covered parking. The couch and bed in our room(105 ) had been heavily used and are in need of replacement if kept up to Hilton standards. A person tends to roll to the center of this bed and the couch bottoms out..I really did get a poor nights sleep because of this bed The room was well appointed with refrigerator, microwave, stove and oven, in room safe, wonderful pillows and linens and two separated rooms; each with its own tv.. The room was well designed for a couple who wanted to cook some meals in house or who just like the extra space. The view is obstructed by the pool slide and being ground level. This room would be a great room for those who want easy accessibilty to the kiddie pool. It is also located very close to the front desk, restaurant, indoor poor and exercise room. The pool temperature was a bit too cool for this time of year and should be at least 83 since the hotel has no hot tub and the only jets are in the pool.. The older people and the kids were shivering. In the exercise room there was one treadmill that was not working and should be put quicly back in service
In the jet tub in your room run your water to the level desired before getting in and then turn you jets on. Hair tends to accumulate in the jet return and they are not always checked by cleaning staff. Yes there was hair in ours at start up after my wife got in. Yuk! I should have known better and checked, but slipped up. This is typical at any hotel. Any problems you have at the Hilton should be discussed with staff privately. They are quite competent, better trained than most any hotel chain I have found and really want to please; that's why I recommend and stay at Hilton products. I was comped for my inconvenience.
Room service was fantastic. Our meal arrived pipping hot except for the salad which was supposed to be cold. Normally I don't each much salad (my wife orderd one) but I tried it and found it to be exceptional. The mixture of fresh greens, cranberries, orange slices and dressing were a winning combination. The Frence onion soup was exceptional and to die for.. The best I have had in quite a while. The burger was excellent too. Our waiter who brought it was friendly and service oriented. Certainly I did not interact with every staff person but everyone from the porter to the front desk were just a delight.
The rooms on the lower levels have some obstructed view of the ocean because of the sliding board at...
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