We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just below average” 2 of 5 stars
Review of Bonita Beach Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Bonita Beach Hotel to your Saves list
Bonita Beach Hotel
2.0 of 5 Hotel   |   8100 Coastal Highway, Ocean City, MD 21842   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
10% off room rate
Ranked #23 of 108 Hotels in Ocean City
Central Pa
2 reviews
3 helpful votes 3 helpful votes
“Just below average”
2 of 5 stars Reviewed July 13, 2012

This is a beach hotel pure and simple. The room was an ok size, two beds, large refrig with microwave. It was not noisy. It has a pool that has a roof but the pool was full of sand -- kids did not mind at all. The ocean view was between two buildings so you had to squint to see it. The problem we found was that no one ever vacuumed the hall ways. For 4 days we walked thru the same filth to get to our room. In addition, the last occupant's trash was sill in our room when we arrived, but they quickly took care of that. We paid 150 per night for 4 days. Overall a good price, but they could put some more money into this property, dedicate more time to overseeing housekeeping, and it would meet expectations
.

Room Tip: 3d floor has the pool, and try to get a room in the low 300s so you can see the ocean.
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We understand your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and improve positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

258 reviews from our community

Traveler rating
    69
    93
    34
    27
    35
See reviews for
95
69
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Scarsdale, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 9, 2012

I recently stayed here for one night and overall I had a clean room. However, this hotel definitely needs to be updated. The style is a little 1980s. Our unit had a musty smell to it (as did the hallways) and the couch was stained. It took us awhile to figure out what floor the pool was on. But overall it was clean and half a block from the beach, which was a plus.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We understand your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and improve positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 7, 2012

Overvall no major complaints. Stayed 4 nights. Room was clean. Got a Good deal for 4th July holiday. Pros - Nice quiet location if you prefer to be further down from the pier. Pool is ok, had a lot of sand from people coming in straight from the beach. Beach access is perfect! Right behind the hotel. Cons - Patio chairs were a little cheesy and WIFI was terrible. Unable to maintain a decent Internet connection while at the hotel.

Room Tip: Ask for odd number rooms - they are on the bayside. Even number rooms faced the parking lot:(
See more room tips
Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest you will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and improve positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 3, 2012

We were really considering staying in this hotel to our upcoming visit to Maryland, we were debating between this hotel and another (other one better price and other additions). I noticed that at this Hotel a week prior to our scheduled visit, they had the rooms $20 cheaper per day. I called and asked if it was possible if we could get the $20 discount per day since they were the exact days expect a week difference. The person on the other phone just quickly said "NO" and I went on explainting to him that we were considering another hotel as well and if we could get a discount here we would make our reservation right there and then and with no thought, he said "NO". So I asked if this was the manager to whom I was speaking to and to my surprised it was. I understand that sometime hotels can't make any discounts or adjustments, but just the attitude he replied to me with said to me bluntly, "I don't care for your business" when there's other ways to approach with a good attitude. We really were wanting to stay here, but his attitude just said to us that we wouldn't be able to count on the manager of the hotel if there was to go something wrong during our stay. We hadn't even reserved our stay there and the Manager was already not good to deal with at all! Not customer friendly!

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We understand your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and improve positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 18, 2012

The walls were dirty; I refused to sleep on the foldout sofabed since the mattress was stained with large brown and yellow spots, and was flat in various areas. I had to exchange "clean" towels since they had light brown hairs and small holes in them. Couldn't wait to leave. This was the first time that I had such an experience in a hotel. Definitely not worth the 200 per night. I would have had the same experience if I had stayed at a cheap motel, but would have saved significantly.

Room Tip: Be sure to visit trip advisor! Reviewers are honest!
See more room tips
  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We understand your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and improve positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 15, 2012

The room is great!big bathroom big beds nice kitchen..balcony was good especially our top 5th floor..bad part was it rained 2 days out of our 6day stay but pool was disgusting.people came right from the sand to wash off in pool..the hallways& elevator was muggy & had a smell...maids were very nice & on their jobs! I would recommend this hotel if pool was clean !!!

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, thanks for your review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. And yes, we will be paying close attention to the cleanliness of the pool as well as the entire hotel. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2012

I had a wonderful time and i am going again this year for the basketball event, love this hotel lisa esbrand fink

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carouselresort, Manager at Bonita Beach Hotel, responded to this review, March 5, 2013
Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Bonita Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bonita Beach Hotel

Address: 8100 Coastal Highway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#8 Business Hotel in Ocean City
#20 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bonita Beach Hotel 2*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Priceline, EasyToBook and Hotwire so you can book your Bonita Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bonita Beach Ocean City
Hotel Bonita Beach

Owners: What's your side of the story?

If you own or manage Bonita Beach Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.