Spend the extra $100.00 and stay at the holiday inn. This hotel was my worst experience ever.I booked this hotel with my husband and two girls.An hour prior to our arrival I called the hotel to ensure our room was ready. Once at the hotel at 3pm the staff informed me that check in time was at 4pm and that our room wasnt ready.The staff "Wanna be Ricky MARTIN" denied even speaking to me and checking the reservation. I asked to speak to a manager at which time i was given a website to contact to complain . I lost it and the manager over hearing the exchange from his office finally decided to emerge.His nasty attitude, lack of professionalism , use of foul language , lack of basic good cutomer service and incompetent staff angered my husband and I.This hotel was a FILTHY hole in the wall and nothing like the advertisement..The elevators reeked of urine mold and mildew. The carpeting throught the hotel including our room was damp and smelled like mold and moth balls.There was no ice bucket or coffee maker.We had to locate the switch inside the fridge to turn it on. There was only one small bar of soap and one towel in the bathroom for a family of 4.There was black mold and mildew in the toilet and in the shower.The woman in the room next to mine actually took her shower curtain down to the front desk and demanded a clean one and a partial refund.I bought bleach from the corner store to clean the bathroom just to be able to use it.The patio furniture was supposed to be white but was covered in filth.The pools were small and filled with dirt.The cleaning lady got off of work at 4 and then you were on your own. The sheets were never changed beds just remade and to top it off the fire alarm went off.The reason "someone smoking Weed in the male bathroom". NEVER AGAIN will I waste my time and hard earned money to stay at a DUMP like this.My only regret is that I didnt take photos to show you.
- Official Description (provided by the hotel):
- Oceanside all efficiency hotel built in 2000, located just steps to beach, boardwalk and Atlantic surf. Hotel offers seasonal rooftop outdoor pool and hot tub, scenic rooftop sundeck, heated indoor pool, jacuzzi rooms, deluxe pillowtop bedding, cardio fitness room, Subway restaurant, guest laundry services. All efficiencies offer small refrigerator, microwave, coffee maker, toaster, iron & ironing board, hair dryer, cable TV with HBO, alarm clock radios, daily housekeeping service, elevator, handicap accessible rooms. ... more less
- Reservation Options:
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- Also Known As:
- Monte Carlo Hotel
- Monte Carlo Ocean City