Hi, I was told initially there would be a $50 processing fee deducted from a mandatory $400 cash deposit. The $350 would then be returned by money order 10 days later, provided there's no damage to the room. I don't like this policy seems a credit card deposit would have been much easier. Second, I understand the potential damage unsupervised teenagers can do. So, to make my daughter happy, I went along with the program.
The staff seemed friendly enough and was happy to answer any and all my concerns regarding senior week before my daughter's stay. This is why I'm having an issue with the return of my money. In today's economy of tight budgets, why is the Hotel Monte Carlo being so cavalier with my money??? I was told initially that the money would be returned within 10 days. Twice, I've called over a two week period to be told it's in the mail. Then I was told they could only purchase 3 money orders a day, am I the only one that thinks this is BULL? But, meanwhile my money order was in the mail, so I was told. Being told the money is in the mail repeatedly is an issue of trust, considering the excuse was not lost in the mail, but oh, the Monte Carlo could only purchase three money orders per day is why my refund is delayed. That's absolute bull, I did check with USPS, there is no three money order purchase limit! Considering checkout was the 11th of June, today is the 8th of July, 10 days anyway you slice it have past. Where is my money???
- Official Description (provided by the hotel):
- Oceanside all efficiency hotel built in 2000, located just steps to beach, boardwalk and Atlantic surf. Hotel offers seasonal rooftop outdoor pool and hot tub, scenic rooftop sundeck, heated indoor pool, jacuzzi rooms, deluxe pillowtop bedding, cardio fitness room, Subway restaurant, guest laundry services. All efficiencies offer small refrigerator, microwave, coffee maker, toaster, iron & ironing board, hair dryer, cable TV with HBO, alarm clock radios, daily housekeeping service, elevator, handicap accessible rooms. ... more less
- Reservation Options:
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- Also Known As:
- Monte Carlo Hotel
- Monte Carlo Ocean City