Booked the Penthouse, had the reservation and then they took it away !! Tried to switch me to another room AFTER the reservation was confirmed!! Had stayed there more than 5 times and this is what they do to (formerly) loyal customer!!?? Manager offered to "make it right" by promising to send me a 2 night free coupon. NEVER SENT IT !! BAIT, SWITCH AND LIES !
STAY AWAY !!!
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We stayed for Valentines weekend and the Edge exceeded our expectations... The suite and the staff were wonderful as was the entire property. I had made a few special requests and they were taken care of with ease. Great stay and we look forward to the next time.
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My wife and I have spent two long weekends here and have enjoyed both very much. Rooms are comfortable and weel decorated with a good view. Fager Island is a few step away and it has a restaruants/& bar.This is a prefect place for a quick escape.
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My wife and I recently stayed at the Edge Hotel for four days. When we checked in we were greeted like VIPs. We stayed in the Orient Express and was very satisfied. Services for this hotel were impeccable. The room was more than we expected. The view was spectacular. We will return to this hotel.
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Stayed here many times over the past several years. This was especially nice. Bay-side OC can't be beat. Very relaxing. Have the staff make a sunset reservation at the restaurant.
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