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“A Quiet and Beautiful Family Hotel” 5 of 5 stars
Review of Comfort Suites Ocean City

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Comfort Suites Ocean City
2.5 of 5 Hotel   |   12718 Ocean Gateway, Ocean City, MD 21842   |  
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Ranked #27 of 107 Hotels in Ocean City
Baltimore, Maryland, United States
2 reviews
4 helpful votes 4 helpful votes
“A Quiet and Beautiful Family Hotel”
5 of 5 stars Reviewed January 27, 2013

I stayed at the Comfort Suites in Ocean City, MD last week for 3 nights and the accommodations were exactly what I expected them to be. The staff were very courteous and inquired if everything was okay often. The breakfast included many choices and items were refilled as needed. It was a great hotel with a very friendly staff. We enjoyed it very much.

Room Tip: Our room was on the second floor so you could walk up the beautiful stairway or take the elevator...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, February 26, 2013
Thank you for taking time to write about your experience with us! We're happy to hear that you enjoyed all the amenities we offer here and that all the team members you came in contact with were warm and welcoming ! We look forward to seeing you the next time you visit Ocean City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    87
    63
    22
    8
    16
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

We stayed here in January while visiting family. The staff at the front desk were very friendly when we arrived and throughout our stay. We stayed in a jacuzzi suite with a fire place. My only complaint
about the room is that the glass on the fireplace needed to be cleaned because the soot was so thick that you could barely see the flames. Other than that, the room was clean. Another thing to keep in mind is that the pillows are pretty small so if you are a picky pillow person like me, bring your own pillow. Breakfast was not the best or worst ive ever had, although I enjoyed the waffle maker. The location of the hotel is great and all of the stores and restaurants nearby were open during winter months unlike many places up and down coastal highway. Overall, I would stay here again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, February 27, 2013
Thank you for taking time to write about your experience with us! We're happy to hear that you enjoyed all the amenities we offer here and that all the team members you came in contact with were warm and welcoming ! We look forward to seeing you the next time you visit Ocean City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2013

My husband and I have stayed here several times. Always very clean and the staff is courteous! Added bonus they are pet friendly and the rooms are still clean and smell good. The pool area very relaxing and children friendly as well. Very close to all attractions and the casino for my husbans! Keep up the good work!

Room Tip: if booking online and choices are limited just ask them upon check in and usually very accomadating.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, February 27, 2013
Thank you very much for taking time to write about your experience here at the Comfort Suites. We're so happy to hear you loved our hotel and look forward to having you stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013

This is one of the best Comfort Suites--very clean, really spacious rooms and all the staff have always been courteous and very helpful if anything comes up. The complimentary breakfast is one of the best we have had and the breakfast attendant (her name is Joy) is very attentive to your needs and keeps the area very clean and neat. We always enjoy our stays there. We go a lot off season and the prices are extremely reasonable. We went Dec. 30-31 and as soon as we got to our room found the heating system not working properly. Within a few minutes a knowledgeable, courteous maintenance man looked at it and had it fixed. We have always enjoyed our stays there--so quiet and we have been on every floor. We have stayed in other Comfort Inns/Suites in other states, but this one is one of the best!!!

Room Tip: Every floor seems to be very quiet and very spacious rooms so any choice is good.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 8, 2013
THANK YOU so much for taking a moment to write about your wonderful stay with us! We are so glad you enjoyed your stay! We appreciate your kind words about our staff. Customer service is our number one priority at the Comfort Suites, Ocean City, MD. We look forward to your next visit with us!
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Portsmouth, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2012

We only intended to stay for one night, but we were so pleased with the room we decided to stay another night. The room was very affordable and very clean. The staff was very helpful and nice. We definitely would stay here again. We already making plans to come back in a few weeks for another stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 9, 2013
Thank you for your positive response on your stay! We take pride in our hotel and all of its features that our guests enjoy. We are glad you found our hotel to be exceptionally priced and accommodating to your needs. We hope that you will spread the good word of us and choose the Comfort Suites the next time you visit Ocean City! Have a great day!
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Springfield, Virginia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 10, 2012

Booked a two-night stay for my family and our small dog for a cheer competition at the OC Convention Center. During the off season (stayed here Nov 30-Dec 2) there are but a handful of hotels in OC that allow pets. This facility is located on the coastal highway about a ten-minute drive from the convention center and is conveniently situated a mere 30 second walk from Dumser's Ice Cream and Shakes (the BEST ice cream) and less than a minutes drive away from an outlet mall, retail shopping centers, fuel stations, and restaurants. Assateague and Chincoteague Islands are also only 20 or so minutes drive away. Check in at the hotel took only about two minutes. The clerk was friendly and advised us about the dog walking area to the rear of the property (large, grassy area with a central pond--hint: bring your own bags to pick up your pet's waste). A covered trash can is on site but some pet owners did not pick up after their pets did their thing. The clerk stated pets were not allowed in the lobby area and that was no problem as our room's hallway had an exit door to the rear where we parked our vehicle (there's ample parking to the facility rear). Our room had two double beds, high ceilings (probably 15 feet), a manually controlled heater/ac unit (the kind where you flip the plastic lid up to access the low heat/high heat/low cool/high cool/fan only control). Desk w/rolling chair (free wifi--easy to connect to) that had a four plug electrical outlet permanently affixed to the wall above the desk (very convenient), new flat screen TV (with cable channels) mounted on the four-drawer dresser, a small (about 3-ft wide) closet with plenty of wooden hangers and a safe within (believe there was an ironing board and iron in there too), a small seating area with two chairs and table. Also included was a small refrigerator located beneath a shelf that had a coffee maker and microwave. The bathroom was large with one sink, a large counter area and built-in hair dryer. The beds and pillows were comfortable. Only complaint being the room's entry door has about a 3/4" gap at the bottom that allows hallway noise to intrude. It didn't wake us up but did keep our dog growling whenever he heard anything outside the door. The complimentary breakfast had bacon, eggs, DIY waffles, assorted juices and fruits, oatmeal, and coffee--a nice start to the day. There is an outdoor pool on site (was closed) and small fitness room. If you're seeking a clean, midscale-grade hotel off the main OC boardwalk area then this may be the place for you. It's conveniently located near OC proper without the large crowds/boardwalk noise. It's a great option if you do travel with pets during the off season. NOTE: If traveling with pets, do not make your reservation on line--you need to call the hotel to let them know so they assure there's space available and that you're placed in a designated pet-OK room. Failure to do so could lead to headaches at check in.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 9, 2013
THANK YOU so much for taking a moment to write about your wonderful stay with us! We are happy to hear that you felt right at home during your stay with us! We are also very pleased you found our rooms inviting, clean, and accommodating. Comfort Suites strives to make every visit just perfect; not to mention for our four legged friends as well! Our staff is eager to serve and make our guests happy! We look forward to your next visit with us when you come to Ocean City! Have a wonderful day!
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York, PA
Top Contributor
107 reviews 107 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 10, 2012

Stayed here again this past weekend and the stay was outstanding. The price was even better than outstanding. We paid $67.00 for the one night stay and that includes a pretty good breakfast in the morning. The room was spacious and clean and the facility was quiet even though it was quite full. As I have said before, this location is perfect unless you want to be near the beach in Ocean City but then you will be paying top dollar and dealing with a two or three night minimum. At this time of year, you can find plenty of parking in Ocean City so why not stay outside the City and get the financial benefit.

The staff was outstanding and friendly once again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 9, 2013
Thank you for your positive response! We are more than happy to hear you enjoyed everything Comfort Suites has to offer. Comfort Suites takes the cleanliness, comfort, and price into consideration for every guest that stays with us. We are also happy to hear you enjoyed the location as well. We are located next to everything you could ever possibly need! We hope you decide to visit us on your next trip to Ocean City! Have a great day!
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Additional Information about Comfort Suites Ocean City

Address: 12718 Ocean Gateway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Ocean City
#20 Romantic Hotel in Ocean City
#21 Family Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Ocean City 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Comfort Suites® hotel is minutes from the Ocean City Beach and Boardwalk, OC Tanger Outlets, Assateague Island National Seashore, the Roland E. Powell Convention Center, Jolly Roger Amusement Park and the Ocean City Fishing Center.Additional nearby points of interest include:• Ocean Downs Racetrack• Ripley's Believe It or Not! Museum• Ocean City Life-Saving Station MuseumThe hotel is close to several golf courses, a variety of restaurants, entertainment venues and cocktail lounges are located in the surrounding area. The Ocean City Municipal Airport is just eight miles from this Maryland hotel.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.This Ocean City, MD hotel provides guests with many full-service amenities and features, including a free weekday newspaper. Guests will enjoy taking advantage of the on-site fitness center, game room, water slide and seasonal outdoor pool.Business travelers will appreciate conveniences like high-speed Internet access, a business center, and access to copy and fax services.This all-suite hotel features luxuriously appointed suites with coffee makers, refrigerators, microwaves, safes, voice mail, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For that special occasion, ask about rooms with whirlpool bathtubs.The Comfort Suites hotel will make your next trip to Ocean City, Maryland an exciting and memorable experience. Our friendly staff looks forward to serving you soon. ... more   less 
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Also Known As:
Comfort Suites Ocean City Hotel Ocean City
Ocean City Comfort Suites

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