My husband and I stayed here in October 2010 for the Endless Summer Cruise. He was just 4 weeks out of a total knee replacement. The first room we went to had water on the floor. They gave us a different room with no problems. My husband was having problems sleeping laying down so on the second day, I asked for a chair to be brought to our room. Instead they offer to move us to another roomwith a chair and sofa, and even sent an employee with a large cart to help us. We loved them.
This year, OMG!!!!!!!!!!!! Horrible!!!!!!!!!!
Room was dirty, safe didn't work, 3 people in room and we only got 2 hand towels and 2 washcloths the whole time we were there. Beds weren't made one day, Two males came to change the broken safe, and told me it was my fault the room wasn't cleaned because I didn't put the SERVICE PLEASE hangtag on the door. Since when do you have to ask for service???? And then we had to pay for ice. Never again!!!!!!
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- Also Known As:
- Tidelands Caribbean Hotel Ocean City
- Tidelands Caribbean Ocean City