We actually did carryout. We had a relative who is in the hospital that requested crab cakes. We stopped by at 11;00 am in the morning to order a 2 crab cake dinner. There were people at the bar and two tables in the dining room had patrons...waiting for their food. We went in after waiting at the carryout window for 10 mins to find someone to take an order. Finally found a waiter and he went looking for someone to wait on us. We returned to the carryout window. Five minutes later, the waiter came back and yelled across the bar to us the person we needed was busy and we had to wait some more. WE LEFT. We came back at 6pm and picked up one crab cake after calling it in. At this time there were patrons everywhere and the girl handling carryout was rushed and not happy to say the least especially with trying to correct someone's wrong order. Not a good experience even for us. I will say our relative loved the crab cake. It was full of crab meat and little filler. A+++ Our relative actually smiled as he ate it. (wish I had gotten the two like I originally planned.) The French fries were ordinary and greasy which unfortunately he would not eat after trying 3. This was our first-second experience with CrabCake Factory. I can recommend the crabcakes...but will probably add... beware of service
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