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“Good location, Clean, Friendly Staff” 4 of 5 stars
Review of Hampton Inn & Suites Ocean City

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Hampton Inn & Suites Ocean City
2.5 of 5 Hotel   |   4301 Coastal Highway, Ocean City, MD 21842   |  
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Ranked #3 of 107 Hotels in Ocean City
NJ
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good location, Clean, Friendly Staff”
4 of 5 stars Reviewed April 10, 2013

My family stayed here in April for an event at the Convention Center. The staff were very accommodating and friendly throughout our stay. The breakfast was very good (offering a mix of hot and cold items) and it was great to have access to coffee all day. The hot tub wasnt working and the indoor pool was a bit small, but warm and seemed clean enough for a quick dip by my children. Suite rooms are very large -- beds comfortable (sofa bed less so) and microwave and fridge were great additions to the room. No problem with noise but we were a bit away from the elevators. Overall a good experience.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 12, 2013
Thank you for taking time to write about your positive experience with us! We're happy to hear you enjoyed your stay, our team members and the facilities. We look forward to seeing you again sometime soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
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    32
    10
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175
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
West Virginia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 6, 2013

Stayed here while in town for a funeral - asked for a room in a quiet area of the hotel - walls are really thin - sounded like our neighbor was bouncing a ball at 10 in the evening and at midnight sounded like the same neighbors were having a party. Surprised walls are so thin since this is a new hotel.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 12, 2013
Thank you for your recent response...I understand you weren't happy with the "thin walls"....the building is built to Hampton specs and the city/state code....Our apologies that you were able to hear your neighbors...we do let "noisey" neighbors know they need to keep their noise down if we are aware of the problem. We also do have security overnight during busy times....so again, our apologies. We hope you'll come back to see us!
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A TripAdvisor Member
5 of 5 stars Reviewed April 4, 2013

Very nice hotel. Rooms were very nice because everything is new. However, we could hear what was going on in the room next door. May have been because of the connecting door. Very good breakfast. Staff was very helpful. Breakfast lady did a wonderful job each morning and really seemed to like her job!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 12, 2013
Thank you for choosing to stay with us and your positive comments! We look forward to having you back with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 4, 2013

Bed quality was average, we expected better. Coffee/Hot beverage bar was good. Breakfast and the layout of the dining room was very good. Good trip/experience. Great bay view, we had room #305 and 307.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 12, 2013
Thank you for your positive comments....we're happy you enjoyed your stay with us and our new property! We look forward to having you back with us next time you're visiting Ocean City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galloway, New Jersey
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 2, 2013 via mobile

Checked in late and the front desk was very respectful and nice. I enjoyed the coffee/tea station a very nice touch and it was always stocked and clean. When there were the occasional little piggies, there was someone cleaning up. Took advantage of a late swim. Pool was clean but there were no towels. A quick stop at the desk rectified it right away (inside 10 minutes). Bedding was very nice and comfortable. Rooms are big and roomy. Breakfast was frozen eggs but the waffles made up for it. Fresh fruit, cerels, and yogart were yummy. The breakfast area was kept clean and fully stocked. I knew that when people were coming down in their pj's that they must have felt at home. This rang true when I saw a gentleman who spilled his coffee clean up after himself. I mean not a sloppy wipe up but a real "got down" and cleaned up just like you would at home. Check out was easy. There was none. I found it interesting that Saturday morning on my way downstairs the bills for the rooms were foldered with a sticker and on Sunday morning the page was hanging stuck in the door. Hmmm. Showed a difference in who was working i guess. The latter showed less privacy. A very enjoyable stay and would happily go back.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 12, 2013
Thank you for your positive comments about your recent stay with us! We're happy to hear you enjoyed your stay, the facilities and all the team members....we also like your comments about the guests feeling "at home". We like to portray that feeling to our guests so its nice to see you noticed!! We look forward to having you stay with us again soon!
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Green Brook, NJ
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2013

I stayed at the Hampton Inn Ocean City for a much needed rest with my 18 year old son. All of the staff were welcoming and helpful. Front desk check in with Charde was warm and welcoming. The The hotel was terrific. CLEAN, COMFORTABLE, AFFORDABLE. The bayfront room was so relaxing. I loved getting up and seeing the bay out of the sliding doors in my room. Coffee on the balcony was peaceful. The breakfast was great. Complimentary hot beverage counter is always a nice touch at Hampton Inns. Friendly staff members were always on hand to help. Shout out to Leslie, Mike and others in the kitchen crew. The comfortable sofas and chairs were a real plus. The pool and whirlpool were a good temperature and very clean. I also think the chair lift is very well planned and a thoughtful addition for a handicap individual to enter both the pool and whirlpool. I have never seen this anywhere else. The whirlpool is not a hot tub so if that is your need they are thinking about changing to add heat. I personally think the hot tubs can be a bit unsanitary. A hot shower in you room is much cleaner. TheTiki bar at the pool overlooking the bay is so nice. It was a little chilly March 27-29 so we were not able to take advantage of those amenities. Also my FAVORITE front desk lady Ms CHARDE (who I loved and was so helpful, patient and friendly) informed me of the sliding door to a wine bar in the lounge area with all the comfy chairs and sofas. It opens in the higher season. I'll be back! Nice touch!
Your friend Cynthia Grant

Room Tip: Bayfront away from elevator.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 2, 2013
Ms. Grant....thanks so much for your kind comments about the Hampton Inn & Suites, the facilities and all our team members. It really makes their day when they are mentioned positively on Tripadvisor! It was a pleasure speaking with you recently on the phone and we all really enjoyed chatting with you and your son while you were with us! We look forward to you both coming back sometime soon!
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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2013

Got a late start writing this review , but my sister and I stayed for our 50th Birthday , the suite was perfect and the staff was extremely friendly, how refreshing. The only thing I would change is there was a large group staying from the convention down the street and they took over the lobby for their meeting so the other guests had to listen to what they were saying and seating was limited. They should have a private room. Returning the end of April with my family. THANKS AGAIN

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbhde, General Manager at Hampton Inn & Suites Ocean City, responded to this review, April 2, 2013
Jake, Thank you for taking the time to write a positive review on our property. We're happy to hear you enjoyed your stay with us! We really wish we did have a meeting room/space for larger groups of people to gather...unfortunately....it wasn't in the plans for the hotel.
We really look forward to having you back with us sometime soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Ocean City

Address: 4301 Coastal Highway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 107 Hotels in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Ocean City 2.5*
Number of rooms: 113
Reservation Options:
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