I was here over the weekend and had a great stay. Parking is free and the location is convenient... walking distance to the convention center, across Route 1 for beach access, walking distance to a few restaurants, and a short drive to OCMD boardwalk, etc. I had booked an accessible room only because it had been the cheapest option and upon checking in was upgraded to a suite because it was available and perhaps because I am a Hilton Diamond member. The front desk staff members were very friendly.
The hotel is less than a year old so everything is nice, new, and clean. The suite faced the bay, which was beautiful at sunset. The room itself reminded me a bit of the Hilton Garden Inns I usually frequent, as opposed to many of the older Hampton Inns which need some renovations. The fridge and microwave are always nice to have, as is an in-room safe. The bed was clean and comfortable, and having a balcony is always a plus.
As it's December the outside pool was closed (logically), but the indoor pool was a decent size, and there was a nice little spa attached. The fitness center was larger than any of the other Hampton Inns / Hilton Garden Inns I've seen, but I didn't get to use it. The business center was your average business center at any hotel. Breakfast was your typical Hampton Inn breakfast - nothing special, but pretty much what you come to expect... sausage/bacon, eggs, cereal, muffins, pastries, fruit, etc.
I think what really set this Hampton Inn apart was the staff. From check in to check out I was met with genuinely nice and helpful people. The cleaning staff did a great job with my room and with keeping the hotel in general clean. The woman staffing the breakfast area was friendly and made conversation with guests, and Zach at the front desk was particularly helpful. I called from my room and crossed my fingers that they might have an HDMI cable so that I could hook my laptop up to the big screen to work on a presentation; Zach was kind enough to locate someone in maintenance who offered to bring the cable up to me but as I was headed downstairs for some complimentary warm beverages anyways I just retrieved it on my own. I very much appreciated that he actually took the time to look for one as opposed to just saying he didn't have it.
Long story short, I'll definitely be back here next time I need a place to stay near OCMD!
Ask for a view of the bay!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa, Thanks very much for your positive comments about your stay with us at the Hampton Inn & Suites Ocean City Bayfront hotel. We are very happy that you enjoyed the facilities and more importantly the staff. We are always striving to "wow" our guests and love to hear the positive feedback! Thanks again and please come back and see us again when you're visiting Ocean City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.