We didn’t have enormous expectations, but a few improvements for their guests would be nice. There are also kudos due.
Kitchen- While small, it does have what they say it has- pots and pan (2 sauce pans, 1 pot, 1 skillet- covers for all of these), a flipper, two serving utensils (larger fork & larger spoon), dining utensils for four. Bowls, cup, plates, serving dish, and mugs for four, toaster, coffee maker, ice cube trays, and microwave. We have stayed before in efficiencies with full refrigerators and in terms of “full” size, this is smallest in the spectrum. On the other hand, the cabinet space was ample for one week.
It would be nice to have had: A pan for the oven, a colander, a mixing/serving bowl, another cooking utensil the size of the flipper (maybe a large spoon or spatula). There was no saran wrap, wax paper, foil, paper towels, which many other efficiencies provide in small amounts so you have them when you arrive so you don't have to go right to the store, so that would have been nice, too… But they did provide about 3 oz. of Palmolive. It pays to be prepared, so we planned ahead and brought all of these little ‘extras’ plus paper goods (who wants to do dishes after every meal on vacation), a sponge, napkins, etc.- do yourself a favor and plan ahead, too.
View- This was disappointing. Our "Ocean View" only pertained to when we stood on our balcony, half hanging over the railing, to look at the ocean. We were in the North building (and can’t speak to the views from South building). The true 'view' we got was other motels and the street. Guests should be notified of this when they make their reservations, as we weren’t. There is also a huge rental building in front of the motel, so while it is not a block AWAY the beach, it’s not ‘boardwalk front’- do not expect a direct view of the ocean from the motel (again, at least North side), or from the parking lot/pool/deck area. Also recommend to stay at least 4th floor but better yet the 5th, and maybe whatever view you do get will be better.
Pool- It’s small, but warm and clean. Our kids swam after dinner and they thought it was great that the pool had lights on at night. There are ample chairs, lounges with head rests, and tables on their deck, and the umbrellas are big and do a good job shading the sun. A lot of pools have a wading or ‘toddler’ area for young children, this one does not. The deck was very clean and at night was bright and safe.
Housekeeping- Shalinda was the best! Our room was beautifully put back together for us every afternoon when we returned from the beach, and she checked in with us regularly to see if we needed extras of anything, and when we did she brought everything quickly and with a smile. In fact, we came in contact with many other housekeepers in passing and they were all very, very friendly. We asked for an iron the first night and they were very attentive and immediately brought us a small board and iron. The beds were comfortable and clean, the pillows were also adequate comfort... Oh, and an actual bottom sheet for the bed, which most places don't provide- it was a nice surprise, so we weren't dealing with a migrating flat sheet on the bottom of the bed every night!
Motel upkeep- The ownership needs to keep up on the condition of the building: Unfortunately, there was black mold on every wall, in varying amounts, in the room and bathroom. On the entry door to our room there was basically a chunk of the corner of it missing- peculiar as to why they wouldn’t replace that? The toilet paper holder and tissue paper holders were sandy and rusty and the wall behind the door in the bathroom had a big ding in it (that could easily be covered by a protector on the wall) where someone was careless. The balcony door was a pain to lock, but we got used to it after a couple of tries. A person or two on here said the bathroom was small- it was definitely a very tight squeeze, but it was obviously cleaned well daily. The elevator we nicknamed the ‘Elevator of Death’ because you have enough time to sprint like a track star onto it before it shuts on you; but we have sense of humor, and we learned after our first trip to continue to press the ‘Door Open’ button (easy enough) and move pronto! The area on the floor between the sink/cabinet and the stove/oven was extremely dirty- it would not be something that one person could move on their own, or even daily at that, so we don’t fault Shalinda- but someone with muscle should help the housekeeping staff, they work hard enough and they shouldn’t be expected to move it on their own- in the least, they should be helped so when families are checking out it can be adequately cleaned before the next family checks in- it's reasonable to expect someone else's cooking gunk to be cleaned before new guests come in.... Again, the housekeepers should have help moving those heavy stoves.
Anita and Leroy (I think is his name) were great; There is a third woman that whether you call or walk in the office can be a little snippy, but she is still helpful. Overall the staff all made us comfortable.
Biggest Pros: The location- being that you do not have to cross the street and are ‘beach block’… And it is far enough away from the loud pier not to be bothered by it, yet short enough distance to make it an easy walk down and back and see the shops and eateries; It was a very quiet motel; It did provide the conveniences that it claims on its website; The price was fair for what it offered; Housekeeping did a nice job. Ample parking; And the day you check out they let you stay in the lot and enjoy the beach one last time without having to find parking on the street.
Cons: We did expect for being rated #4 on Tripadvisor, that the motel owner’s attention to its upkeep would be better (mold, rust, door condition, sliding glass door lock, ding in bathroom wall from door handle, lack of attention paid to the floor between cabinet and heavy stove/oven).
Overall: We loved Ocean City and our stay at the Spinnaker made our introductory trip to the beach town comfortable. We will probably try it one more time before deciding whether to try a different hotel or motel, but will ask for the South building next time and a room that definitely does not have any of the same shortcomings. I don’t think they claim to offer much more than they do, so the price seemed fair and honest for a family of five for one week (just over $200 a night) based on what their website claims. I would recommend to a reasonable family with reasonable expectations, that they give the Spinnaker a try (there are some people on here that look like they were expecting The Ritz!)