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“Excellent Staff” 4 of 5 stars
Review of Cayman Suites

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Cayman Suites
2.0 of 5 Hotel   |   12500 Coastal Hwy, Ocean City, MD 21842   |  
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Ranked #25 of 107 hotels in Ocean City
Basking Ridge, New Jersey
1 review
1 helpful vote 1 helpful vote
“Excellent Staff”
4 of 5 stars Reviewed April 17, 2013

The room was clean and comfortable. Loved the location, as it was quieter than the southern end of Coastal Highway, but still had great restaurants and stores. The game room was really nice for my 9-year old. We didn't use the pool but it looked clean with plenty of chairs. The staff was exceptionally helpful, both during and after our stay. My daughter left her wallet behind - they found it and returned it to us. Reasonably priced and worked nicely for us.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, May 26, 2013
Your gracious comments are truly appreciated and we hope you and your family visit with us again. Mary Eastman, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Middletown, Delaware
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

The rooms were clean, but a little out dated. The kitchen included a stove top, pots and even dish towels and soap. The front desk was top notch, over the top helpful. The kids loved the pool and game room. I would stay here again.

Stayed April 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, May 26, 2013
We appreciate your compliments and our updating is continuous. We look forward to having you visit with us again. Mary Eastman, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 3, 2013

Not very clean. We had to have the front desk get housekeeping to clean our suite again upon arrival. Kitchen area of suite smelled like roach spray. Not very well maintained. Pool was dirty. Family run. Friendly accommodating front desk. I guess the good part was that you can get a suite at the Cayman for a little cheaper than other places. Don't drink the coffee in the lobby, Do use the complimentary beach chairs and umbrellas.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, April 8, 2013
Thank you for pointing out that we are a family run hotel property. We attempt to maintain our suites in a clean, updated fashion. Just prior to opening the end of March, carpets and sofas were professionally cleaned and housekeepers deep cleaned all areas of each suite. Orkin services our hotel suites monthly since we do have kitchenettes. Tom, our General Manager, is our certified pool operator and tends the pool daily. Our county requires us to pass rigorous monthly inspections. I am sorry that you were disappointed last August but we do strive to please all our guests. I do hope that you will consider visiting us again.
Mary Eastman, Owner
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Danbury, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2012

Pricing was great and the room was clean. Nice water pressure in the shower ;). We stayed here overnight for a wedding and it was super close to Bethany Beach. We stayed during October, so traffic and crowds were not bad at all. I hear it gets packed in the summer months. Seems like a good place for family on a budget.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, April 8, 2013
Thanks for your complimentary review during our fall 2012 season. We appreciate your taking the time to share your experiences with everyone and do hope that you plan to vacation with us again.
Mary Eastman, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

We stay at the Cayman Suites every year. The rooms are clean, big enough for us since it has a seperate bedroom, and a sofa bed in the living area. The kitchenette is nice to have, and includes a coffe maker! The amenities are wonderful! Indoor pool, small game room, fitness room, and they provide free use of beach chairs , towels and umbrellas! They also have a small library of DVD's that you can use during your stay at no extra charge. It really is a great place. The staff is pleasant and always helpful. For what other hotels in Ocean City charge for a stay, it doesn't make sence to stay anywhere else. It isn't fancy, but it is a very nice , family friendly place to vacation.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, April 8, 2013
Our sincere thanks for your complimentary review. Your time and effort are greatly appreciated and we look forward to welcoming you for our 2013 season!
Mary Eastman, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bel Air, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2012

We have been coming to Ocean City for many years. When the hotel that we usually stay at, was booked for sunfest, we decided to try out Cayman Suites. Close to all our favorite places in Ocean City. Staff was very nice, and issues that we had were resolved. We liked that the living area was seperate from the the bedroom. Loved the big sized bathroom! The only downfall was the refrigerator was small and froze up on us. I have to depend on refrigeration due to medicine for diabetes. So, after numerous adjustments, the fridge was ok. Our room could of used an upgrade with appliances, and some brighter light bulbs. Indoor pool was great, when the weather was down and out. Making plans to come back for summer vacation. Nice place to stay, on a tight budget.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2012 via mobile

My family with 2 very young children stayed here for bike week. We were shocked at what we got for the money. Everything was great from customer service to room quality and cleanliness. The only thing we wish they had was something for breakfast even if it were bagels or cereal and milk. Other than that we were so happy with everything and already told people to come back next time with us. We were already planning our trip back only after the first night staying there.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Cayman Suites

Address: 12500 Coastal Hwy, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Ocean City
#15 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cayman Suites 2*
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Also Known As:
Cayman Hotel Ocean City
Cayman Ocean City

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