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Grand Hotel & Spa: Traveler Reviews

3.0 of 5
2100 Baltimore Avenue, Ocean City, MD 21842
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Grand Hotel & Spa
Ranked #37 of 104 hotels in Ocean City
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522 reviews from our community

Traveler rating
    163
    157
    89
    57
    56
See reviews for
Families
246
 
Couples
141
 
Solo
8
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great hotel!”
5 of 5 stars Reviewed February 19, 2013

We love staying here when we come to OC! We usually come off season so the price is right. Kids love the pool and game room. Hotel is alway very clean. Room are a nice size. Love that it is right on the beach/boardwalk.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review
March 1, 2013
Thanks very much for your positive comments about your stay with us at the Grand Hotel & Spa. We are very happy that you enjoyed the facilities and our prime location. We look forward to having you back again soon!

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
41 helpful votes 41 helpful votes
“Nice For The Season and The Money”
4 of 5 stars Reviewed February 18, 2013

We have a place in OCMD and were having the flooring replaced and were not able to stay while the construction was taking place. We have a dog and needed a place close to allow us to stop by as needed during the construction. The Grand allows dogs in the off season which was perfect for us. The room we were in (209) was ocean front and had tiled flooring which I'm sure helped if and when any pets had a problem (pets are only allowed on the 2nd floor). There was absolutely no pet odor at all whch we liked alot. The hotel is big and has all the amenties one would need; especially at $59 per night in the off season when we were there. The room was very large and with a coffee pot, microwave and refridgerator it was perfect for our three day stay; bathroom was a bit small but was well appointed. All the staff we encountered were very helpful and the room was clean and fresh along with two comfortable queen beds. The only negative is that since the hotel is starting to get older, there are signs of it needing some updating (wallpaper was starting to peel in some places and the paint needs freshening).

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review
February 25, 2013
Thank you for sharing your experience with us! We are glad we were able to accommodate you and your pet while your home was being remodeled. We are aware of the some of the maintenance issues in the hotel from the excessive use of the guest rooms during the busy summer season, but we do spend the winter months deep cleaning and making repairs. We look forward to seeing you again in the future should you ever need a place a stay!

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Maryland
1 review
2 helpful votes 2 helpful votes
“You've got to go to the spa!”
5 of 5 stars Reviewed February 17, 2013

My family has stayed here quite a few times over the past couple of years but our children gave us a trip to the beach with a couple's massage this last time. We had our massages down in the hotel's lobby at the Acqua Day Spa, it was wonderful. Karen and Sharon gave my husband and I a fantastic massage. My husband was not too sure about the whole thing but since the kids gave us the trip, he had to do it. Now, he wants to plan another trip to go back and get another massage too. I think we created a monster! We had a lot of fun, thanks to the girls at the spa and the front desk staff at the hotel were great too!!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review
February 25, 2013
Thank you for your positive feedback regarding your most recent stay! We are thrilled you and your husband enjoyed your weekend getaway and massages! We truly appreciate your loyalty to the Grand Hotel & Spa and look forward to seeing you again in the future.

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
“Very nice hotel, everything you need from rooms to a bar,game room, pool, gym they have evrything”
4 of 5 stars Reviewed February 1, 2013

I stayed here with my parents to take them on a weekend getaway for festival of lights. Room was very, very nice and had a great view from the 9th floor. Room had everything you'd wnat or need. Hotel had anything and everything you'd wnagt and more. This hotel is very nice butm a little much for my blood to stay at during the season but, If I had a place where I'd wanna splurg a bit I'd pick THE GRAND HOTEL. Thanks for a enjoyful time when I stayed here.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review
February 3, 2013
Thank you very much for your positive feedback regarding your most recent stay! We are overjoyed you enjoyed your “weekend getaway” and the hotel’s amenities. The prices during the summer are much higher than the off season; however we would love to have you back to visit us again should you ever want to splurge!

Best regards,
Michelle Gentry
Front Office Manager
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Dunkirk, Maryland
1 review
2 helpful votes 2 helpful votes
“Excellent for large groups too!”
5 of 5 stars Reviewed January 30, 2013

I have just returned from my fourth annual weekend at the Grand. I coordinate scrapbook retreats, booking 20-25 guest rooms at a time. We love the location of the Grand, the beautiful room views, and the fabulous ballroom. The sales department and maintenance staff have been very helpful and proactive. We can't wait to get back there!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask KimMCr8iveMems about Grand Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review
February 3, 2013
We are thrilled to hear you had another successful retreat at the Grand Hotel & Spa! As always, we appreciate your feedback and your loyalty to the Grand, and we look forward to having you back for next year’s retreat!

Best regards,
Michelle Gentry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel & Spa

Also Known As:
Grand Hotel And Spa
Grand Hotel
Grand Hotel Ocean City
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel
Address: 2100 Baltimore Avenue, Ocean City, MD 21842
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotels in Ocean City
#24 Family Hotels in Ocean City
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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