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“Okay for a short stay” 3 of 5 stars
Review of Holiday Inn Express Ocean City

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Holiday Inn Express Ocean City
2.5 of 5 Hotel   |   12601 Coastal Highway, Ocean City, MD 21842   |  
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Ranked #15 of 108 Hotels in Ocean City
COLUMBIA
2 reviews
4 helpful votes 4 helpful votes
“Okay for a short stay”
3 of 5 stars Reviewed July 8, 2013

The rooms were clean and close to activities and beach so good location and priced fair. We had two rooms reserved and the AC did not work in one of the rooms. I reported the issue but the fan finally kicked on when leaving for dinner. Reported to staff that perhaps it was now working. After dinner the room was warmer and stuffier - reported to staff (now night shift). After some discussion the clerk finally moved us out of this room but I had to state over and over again that yes I adjusted the temperature, turned it on etc. Geez night shift clerk was not very pleasant.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Ocean City, responded to this review, July 24, 2013
Dear JANET T,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the fine location of our hotel. We would like to apologize for the issues you had with your Air-Conditioner in your room and any inconvenience you may have experienced with the service you received. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class experience to our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
chesapeake
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 8, 2013

The staff was very nice, the king suite was nice, the breakfast was average, the coffee was not hot, the room was pricey but it was a holiday weekend and we had to be in town for a volleyball tournament. Not too far from the beach, we walked over to see the beach but it was in the evening. Our tournament kept us at the other end of the island most of the weekend. Try to get a room WITHOUT a jet tub in bathroom above your room not enoght insulation in walls or floors.

Room Tip: Try to get a room WITHOUT a jet tub in bathroom above your room not enoght insulation in walls or fl...
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Ocean City, responded to this review, July 24, 2013
Dear Klooster5,

Thank you for taking the time to express your thoughts and concerns. We are glad you found our staff to be nice. We would like to apologize for the issues you had with your room accommodations and our breakfast selections was less than satisfactory. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, please do not hesitate to let us know. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, MD
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2013

We stayed 6 nights, and enjoyed the place. The location is about 2+ blocks from the quiet North Ocean City beach. Room was nice (view of the ocean) and comfy. The hotel staff is great--very pleasant and attentive. The breakfast is decent, and I would recommend it for families with kids--coffee could be better though.

Room Tip: Can see the ocean from 5th floor front room.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 25, 2013

Nice breakfast, good value for a beach town, friendly staff. Stayed during a recent large girls softball tournament. Management a bit cranky, employees fabulous. Clean property, nice pool area, convenient to all of North OC.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

My husband and I had stayed here previously and enjoyed it so much decided to take my parents.We needed a first floor room and the staff was so nice even gave us an adjoining rooms.Everyone was very accommodating and cheerful any time of the day.The breakfast was great and staff kept it warm and plentiful.The beach was across the street and a great park to ride bikes, jog or watch the sun set on the dock over looking the bay.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fuquay-varina nc
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2013

hotel staff was great ask for josh at front desk he will go out of his way to hook you up
the rooms were great breakfast was all you could ask for and than some .hotel was close to every thing walking or drive to

Room Tip: any room here was great
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2013

Super clean and roomy. We were upgraded to a bigger room because they had space (this was the last weekend of March). Breakfast was really good; included pancakes and eggs, not just standard cereal boxes and yogurt.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ocean City

Address: 12601 Coastal Highway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Ocean City
#17 Family Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ocean City 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is located on 126th street in North Ocean City. The hotel has 122 rooms with 66 suites, some of which have whirlpool tubs. We are only a block and a half from the beautiful beaches that Ocean City has to offer. We are also conveniently located in front of Northside Park Sports Complex that host s lacrosse, soccer, basketball and softball tournaments. The hotel is just a short drive away from the world famous Boardwalk as well as some of the finest restaurants in Ocean City. If you want to play a round while you are here, some of the best golf courses in the area are within a fifteen-minute drive. Our guest room amenities include free wireless high-speed Internet access, refrigerator, microwave, iron and ironing board, coffee maker and a hairdryer. For your convenience a guest laundry is also available. You will enjoy starting your day with our complimentary Express Start breakfast served daily from 6:30am until 9:30 am. The tropical atmosphere of our outdoor pool and sundeck (open in our summer months) will make you so relaxed you will not want your vacation to come to an end. We also have an indoor pool with whirlpool that is open year round. Located between the beach and the bay, Holiday Inn Express is the place to stay. ... more   less 
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Also Known As:
Holiday Inn Express Ocean City Hotel Ocean City
Holiday Inn Ocean City
Ocean City Holiday Inn

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