I had originally wanted to book a pirate ship cruise with the pirate ship in north OC, but unfortunately, since we visited in early June, they were not yet running. I frantically did a google search for another pirate ship, and this one popped up, so I immediately called to check it out. I I asked if I needed to make reservations, and I was told, yes, it was best to, since the ship can only hold 47 pirates. I made the reservations, came a night early and spent an extra $200 on a hotel that we were not planning on paying so we could come early and catch the ship on time, and arrived 45 minutes early (we were told to come a half an hour early) with a VERY excited little boy who was ready to take his second pirate ship adventure (we did one in VA Beach last year). When we arrived, we were told we were the ONLY ones with reservations (seriously? why was I told it was prudent to make reservations when they knew I was the ONLY one calling for it?) and that the ship would not run unless 7 more people showed up (again, something I was obviously not told on the phone). When 45 minutes had passed, 3 more people had shown up, and we were told that the ship wouldn't sail. I was livid. I asked why I had not been told this very important detail on the phone before we rushed out of work early to drive to OC and paid an extra 200 bucks to come early, and I was told that it's "standard" and it was then compared to airlines cancelling flights. Really? We were told how much it costs to run the ship and they can't justify it and they had two inexperienced girls playing the pirates and blah blah blah. I was then told by another man that if they told people that the ship wouldn't sail without 10 people on the phone that no one would come. THEN, it was said that the ship would only sail with 10 PAYING ADULTS. I guess the paying children (who also pay a fair amount, considering 4 and up pay the same price as an adult) don't count. Awesome business practice for a business basically targeted towards children. Anyway, the two children that were there were allowed to come on board and were told a story by the pirates, fired off the water cannons (at nothing but the water), and took a handful of treasure, so at least he got that. My child is almost 4 though, and has been on a pirate ship cruise before, and wasn't ignorant enough to think that he got to go on one this time. He asked repeatedly through our vacation when he was going to get to go on a pirate ship and shoot at the bad guys. The people there took my number, and said they would call if they got one going. I got a call at 2:00 that day saying they were cancelling the 2:30 due to winds (I don't know anything about sailing, but I'll bet they didn't get enough "paying adults" again as well) and I never got another call from them throughout the vacation, and I certainly wasn't going to go sit there for an hour at every sail time to hope enough people showed. I can't review the actual cruise, because I wasn't given the opportunity, but I can say that I will never come back to this ship at any point, may it be June or mid August. I don't do well with bad business practice and this one won't be getting my money, ever. Once bitten, twice shy. Think long and hard about coming to this ship and ask all of the questions that may pertain to your cruise, because none of the details will be offered up to you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.