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“Great place to stay!” 5 of 5 stars
Review of Burgundy Inn

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Burgundy Inn
1210 Philadelphia Avenue, Ocean City, MD 21842   |  
Hotel amenities
Ranked #7 of 17 Ocean City B&B and Inns
2 reviews
1 helpful vote 1 helpful vote
“Great place to stay!”
5 of 5 stars Reviewed July 30, 2013

Been staying at the Burgandy Inn for 11 years. Service and accommodations are wonderful. We have always been greeted by friendly staff and have always had a great experience. We love the short walk to the beach and the well maintained pool. The flowers everywhere are always beautiful. Our grandchildren love the nearby restaurants, and stores on the boardwalk. Congratulations on your growth and expanding facilities! What a great place to stay in OC!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Marriottsville
1 review
5 of 5 stars Reviewed July 30, 2013

We stayed at The Burgundy Inn for our vacation. It's a great place to go to when the traditional hotel room just doesn't cut it. I have two boys who also brought two friends. You have a couple different choices for the type of rooms at the burgundy Inn which I liked.
The staff was very friendly and customer service oriented, I was impressed with the service.
The pool was well maintained every day in a timely fashion and was always opened on time.
It was very refreshing and relaxing.
The location was ideal for our family because it was just a short walk to the beach for me a sunbather while the boys enjoyed fishing on the bay. The hotel was close to the boardwalk and eating out. We definitely will be returning to The Burgundy Inn and will recommend it to our friends. Thanks for a Great Vacation and compliments to the staff. Looking forward to next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 of 5 stars Reviewed July 21, 2013 via mobile

By the price of the place, you know you won't be going to somewhere elegant, but this was not even acceptable. The air conditioner barely made the room cool. We didn't want to sleep under the covers anyway because of a yellow pee looking stain we noticed the first night on the sofa bed. The knob on the shower was broken, making it impossible to know which side was cold and hot. After the third time complaining about this, it was finally replaced, but that didn't help the water temperature- you either took a freezing cold or scalding hot shower. The front door had gaps you could see through and so did the blinds. There was a fire 2 doors down on our first night, which resulted in a staff member knocking loudly on our door then barging in to grab the fire extinguisher. Thank goodness we were all dressed! And the size of the place was not at all appropriate for sleeping 6... When the soda bed was out, you literally couldn't walk between them. Oh yeah, and we also didn't realize that you got complimentary hash browns in the refrigerator, obviously left by the guest before us (or the ones before that).
The lady in the office (don't remember her name) did solve our large problems, but we won't be returning.

  • Stayed July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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BurgundyInn, Manager at Burgundy Inn, responded to this review, January 19, 2014
The Burgundy Inn units are priced accordingly taking into consideration our location (1.5 blocks from the boardwalk and beach) and what is offered by the Hotel. We attempt to make it affordable for family, friends and large groups. We address all of our guests' concerns as quickly as possible and try to correct problems in a timely manner. Unfortunately, depending on the time the maintenance request comes in, a quick fix will be made until we can obtain parts the following working day. We even try to relocate guests if there is another unit available. Air conditioners during the month of July/August usually are working their hardest with high temperatures (90's) and high humidity. Maintenance will replace the A/C if they find it is not cooling the unit properly. Concerns with the gaps in the door and blinds, stain on the sofa bed and left over food will be addressed with our housekeeping/maintenance staff. All of our units meet room occupancy and are pictured on our website. These pictures show the room with the sofa bed closed and open so that guests are fully aware of what the unit looks like. We strive to improve on imperfections and work towards customer satisfaction. The fire that occurred two doors down was extinguished by our office staff who needed another fire extinguisher and knocked on the next available unit.
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pennsyvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2013

We contacted them telling them we had 9 graduating seniors coming down and they said perfect and took our money no problem, what we did not know is that the room we were staying in only was supposed to fit 8 which means where was that extra $350 dollars going to. Then the first day we get there the shower would not drain. Oh but does it get better as the week goes on... no. Every time you walk outside there is a creepy russian guy eying you down. Then through out the week the back deck was getting worked on which consited of loud hammer banging at 8-9 in the morning, just what you want at the beach right? Also at the end of the week we were leaving and when we were about an hour out my one friend remember he forgot to hand in his one key so we called the place and told them the situation and the lady was really "nice" and said we could just mail it back when we got home. But by the time we got home they had already changed the locks on the doors so now we owe $80. Okay yeah $80 isnt that bad but now we find out they are taking $220 because what they said was our linens were stained and there was things damaged. We didn't break a thing when we were down there and now when we call for an explanaition they do not answer there phones. All in all, never go there.

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  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurgundyInn, Manager at Burgundy Inn, responded to this review, January 19, 2014
The Burgundy Inn takes interest in all of our guests and their concerns. Rooms for Senior Week are rented based on room occupancy (what the rooms holds) and are generally reserved for the exact number it holds. Under certain circumstances we make exceptions to this based on guests requests. Clogged drains can occur when hair gets trapped and our maintenance staff takes the necessary steps to correct these problems if the office is informed. Repairs made to the deck were delayed due to inclement weather (rain) and had to be completed during your stay. Our renovation's staff tries to perform these repairs during the day while our guests are at the pool or beach. Lost keys are charged to guests when they do not turn the keys in as we need to re-key the unit for the next group coming in. Unfortunately, you were told to send the key when the unit had already been re-keyed. Seniors are charged for damages to the unit and are fully informed of charges via the display board in the office which outlines costs along with being informed at the meet and greet at the pool at 6pm on the day of check in by the facilities manager. All Seniors are informed of the charges as they are noted on the refund check or through email/phone.
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1 review
4 of 5 stars Reviewed June 27, 2013 via mobile

We came for Senior Week. Everyone was so friendly and helpful. We had a lot of questions along the way and the Burgundy Inn people were amazing and patient. Nancy is very nice and you can tell she likes senior week and is glad we are there. She is like a mom and a friend. she walks around and talks to everyone so she knows most of the people staying at the hotel and they know her. I think she lives there because she is there all the time. They have rules but it makes sense especially for senior week. Donetta is strict but she is very honest and just wants everyone to be safe and not be stupid. You can't blame them for making sure no one trashes their hotel. Meagan and Shawn work in the office and they are young and really understand seniors. We had a clean nice room and we felt safe. It was a good week and we all want to come back.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reinholds, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2012

We stayed in room 21 this summer. The unit is very roomy but very dirty. the carpets were black. Lots of flies and sour flies flying around. There was nothing to cook with, thank goodness I brought cooking supplies along. The bathroom was very small and needed updating. There was no toliet paper roll dispenser on the wall. It looked like it had been ripped off and never replaced. My husband was looking for something in the bedroom and came across a used tampon with wrapper by our bedside where we layed our heads. That was gross!!!! Both bedrooms smelled like mold. They were telling us they have wi-fi but that didnt work at all in our room. The pool was outdated, full of sand and hair floating around. The only thing that was nice was the private porch to people watch and the staff was nice.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln University PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 24, 2012

I think the hotel is great for families. We stayed there 2 nights and 3 days. The staff was friendly, the room was clean and the walk to the beach was only 5 minutes away. The price was very resonable and the pool is smaill but very inviting. I will definitely stay there again!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burgundy Inn

Address: 1210 Philadelphia Avenue, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Amenities:
Beach Free Parking Swimming Pool
Hotel Style:
Ranked #7 of 17 B&Bs / Inns in Ocean City
Price Range (Based on Average Rates): $
Number of rooms: 56
Official Description (provided by the hotel):
Enjoy the "Boardwalk Experience" without the Boardwalk price! 1-1/2 blocks to beach. Outdoor pool. Onsite bike & boogie board rental. ... more   less 
Reservation Options:
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Also Known As:
Burgundy Hotel Ocean City

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