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“Customer service at it's finest” 5 of 5 stars
Review of Holiday Inn Ocean City

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Holiday Inn Ocean City
3.0 of 5 Hotel   |   6600 Coastal Hwy, Ocean City, MD 21842   |  
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Ranked #30 of 107 Hotels in Ocean City
GreenLeadersBronze level
Salisbury, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Customer service at it's finest”
5 of 5 stars Reviewed November 15, 2012

As locals, we enjoy heading over to the beach in the fall and having a mini vacation a few times a year. We have stayed in dives and we have stayed at the Hilton and other premier properties. NOWHERE have we been treated with such care. The staff from the girls at the front desk who helped us with our keys, to the super funny and not creepy mait. guy were great. They were gracious and always had a smile. The hotel was the perfect little escape and we appreciated the relaxed attitude of the hotel. Dawn and Christine made our trip and we are going back soon!!!

Room Tip: Try to book a room on the upper floors, the view is better and the feeling of seclusion is amazing!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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553 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
maryland
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2012

We have been here a couple of times in the off-season. Prices are great. Great location mid-town. We enjoyed our king ocean view room. Was spacious and clean. Another time we had a 2 double and pull-out ocean view. This worked great for our family fo 5. One of the most favorite things of the kids was the gas fireplace. It was chilly out on our walks, so the fireplace was perfect for when we got back. The only issue I found was that the mattresses were a little uncomfortable, like they need to be replaced. Besides that, we will definitely come again..Maybe we will try it during the summer...

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east coast
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 25, 2012

We recently stayed here as part of an Oct golf pkg. Our room was an oceanfront efficiency,balcony w/ chairs, 2 beds plus a sofa, fireplace & kitchen. (We did not try the fireplace) The beds were comfy but the kitchen & bathroom were 15+Yrs outdated. I can't remember when I last saw a functioning PRINCESS phone! I would love to give this hotel a better rating but they need to update the bathroom, kitchen stove, refrig & the vent in the hall ceiling was hanging by the hinge. The room just needs some major TLC. Due to the time of year we did not use any of the outdoor amenities. However the exercise room was great.
Our 3 course dinner 5-7 pm in the Reflections Dining Room was excellent! And our breakfasts in the grill were very good also. The Harrison Group Golf pkg was terrific.

Room Tip: request an oceanfront room on floors 5 or higher
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
171 reviews 171 reviews
32 hotel reviews
Reviews in 54 cities Reviews in 54 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed October 18, 2012

A comfortable hotel that suits very well for off season, since the drive or bus trip down the strip to the boardwalk is quick and easy. Clean, large rooms with a well equipped kitchenette and full-sized refrigerator. There is always fruit at the desk and there are 2 restaurants in the hotel, including "Reflections," which is probably one of the better OC restaurants.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland, Maryland
Top Contributor
87 reviews 87 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 17, 2012

I stayed at this Holiday Inn while on a business trip. It was wonderful. The room was clean and included a small kitchenette. Everything was nice, including: the convention center, pool, lobby, etc. There were always bananas and oranges set out in the lobby; that was a nice touch. Eating a banana in between conferences cut back on some belly rumbling.

Room Tip: The ocean front view is beautiful, as always.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks County, PA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 12, 2012

In October, we took advantage of the Holiday Inn package for two nights, which includes a bottle of champagne, one breakfast and one dinner with an ocean view. Very nice. I think this package goes into Feb 2013. We love OC and have been to this hotel once before in March for our anniversary. The hotel lobby keeps bananas and oranges at the front desk; coffee and tea are located down the hall and are available all day. There is a fully equipped kitchen with microwave and refrig and dishes, utensils, coffee pot (with coffee, sweetener, creamer and stirrers), soap for dishes and the dishwasher are all supplied. Our balcony faced the Coastal Highway. The room was nicely furnished with flat screen TV and a DVD player. Service was very good in Reflections; the crab cake is delicious. All in all, we had a very enjoyable stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finger Lakes Wine Country, New York
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2012

We booked this hotel for our 25th wedding anniversary. Having never been to ocean city we didn't really know what to expect. This hotel was a really nice surprise extremely clean nicely furnished and a great kitchen, not to small.We especially appreciated the size of the frig almost full size so you can fit food in! The balcony was a nice size and great view overlooking the tennis court,pool and ocean.Hotel supplied all the basics for kitchen even soap for dishes and dishwasher. Free paper in the morning was a nice treat.The staff was great and even gave us a complimentary bottle of champagne! We were impressed how they kept gardens and pool area up every morning before guests were up. We truly enjoyed our stay here except the area was a little busy for us so glad we stayed a ways from the boardwalk and during the week not weekend as it got much busier and noisy at night. Would definitely return!

Room Tip: a direct ocean front room would have been quieter.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Ocean City

Address: 6600 Coastal Hwy, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Ocean City
#19 On the Beach Hotel in Ocean City
#22 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ocean City 3*
Number of rooms: 216
Official Description (provided by the hotel):
The Holiday Inn Oceanfront Resort Hotel and Conference Center is located directly on the beach and ocean. Our hotel offers a great location in midtown Ocean City, MD, with the sandy beaches as our backyard. Spend a sunny afternoon relaxing on our oceanside hammocks or take a dip in our outdoor pool with swim up pool bar where you can enjoy a refreshing cocktail. We also offer activities such as tennis, a game room, shuffle board, tanning bed, and supervised children s activities in-season. Kids 19 & under stay free, while children 12 and under eat free. Ocean City Golf Packages are our specialty with over 20 golf courses just a short drive from the hotel. Family fun, including Jolly Roger s amusement park, jet ski rentals, parasailing, Northside Park, and putt putt golf are conveniently located nearby. Assateague National Park with wild ponies is located just 20 minutes away. The hotel is located just one mile from Seacrets Bar and Grill, 3 miles from the Ocean City boardwalk, and walking distance from famous Fager s Island Restaurant. Enjoy an authentic Italian experience in our restaurant: Touch of Italy. Serving fresh items like handmade mozzarella cheese, pasta, pizza, cookies and crispy bread, as well as high quality imported items from Italy. Touch of Italy was born out of two Italian family traditions that trace back to the late 1800's. These two families trace their roots to the beautiful Marche and Abruzzo regions in Central Italy, where one can find rich cultural traditions and recipes passed down from generation to generation. In season visit our famous Original Pool Bar and Grill for tropical libations and relaxation. ... more   less 
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Also Known As:
Holiday Inn Ocean City Hotel Ocean City
Ocean City Holiday Inn

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