But I just didn't. We booked this stay after reading the reviews here. For those thinking of booking, both the positive and negative reviews are accurate, if that makes sense. To further explain, let me give you details.

In fairness, we did stay here two nights over the holiday, Dec. 23 & Dec. 24, so they likely had part-time people on duty.

The good news: we stayed in the king studio and were very impressed with the size of the room and the cleanliness. We also loved the public areas, beautifully decorated with trees and leather chairs and couches.

Personally, we found the breakfast sandwiches, coffee and juices plentiful and a nice treat. This is NOT a B&b, so we were pleased with the perk.

The resort was also fairly quiet though there were a good number of young families there.

The bad news. We booked a room with a full kitchen and while everything was well stocked, we were disappointed several basics (an extra dish towel, a kitchen trash can, oven mitts) were missing.

We don't want to get anyone in trouble, but we were also disappointed to be gone all day and not have the room refreshed when we returned. We alerted the housekeeper (this was about 4 pm or so) and she did come over. We left for a bit and returned to find the room refreshed but our door open/unlocked.

This just seemed like a place that needed some TLC, especially on a holiday.

I was at the inn for a conference that lasted 3 days. The staff at the Inn were very accomodating in all our needs for our meetings. Sheri went out of her way to make sure all the attendees needs were taken care of. I had a large suite on the second floor that was very comfortable. It was so relaxing taking a break and sitting by the lake right behind the property. The little town/village had a very cozy feel to it. It is definitely a relaxing place to go in the winter, but i am sure the summer months get lively with lots of lake activities. The lobby of the property is wonderful, infact that is where we had our meetings. There are fireplaces, lots of sitting area and a few flat screen tvs, to catch up on sports or news.

We stayed here on our return from the Smoky Mountains driving home to NY. This was a bit out of the way but we don't typically like interstate chain hotels and the reviews were good. Maybe because we were traveling with a dog we did not get a room on par with the king suite that I expected (and I am not picky, just the price paid I thought the room would be nicer). The room was very small and the heater kicked on and off every 15 minutes all night long making a loud noise each time. There was nothing exceptional about this room to make it any more appealing than a room along the interstate for considerably less money. That being said, the room was clean, bed comfortable, and the area beautiful. Probably a better summer destination when the local amenities make the room and sleeping accomodations less relevant.

This is our 3rd visit to this inn and we could not be happier with the accomodations. The room was very clean and large for my wife and our west highland terrier. All of the employees greet you and are very kind. The heater is very quiet and efficient. We would recommend this beautifull inn to anyone during anytime of the year.

Bob, Tina and Gracie