We spent 4 days 3 nights at Deep Creek Lake for the first time to celebrate a family milestone with 22 family members. We booked the Suites at Silver tree for all of the families and there was a good variety of room types to fit everyone's needs, it was a good location, and each room had kitchen facilities (except no oven).
We were thrilled with the location, right on the lake. There is a beautiful lobby and huge deck with lots of areas for all of us to sit and talk, eat, and enjoy the view. There is also a boat rental directly in front of the hotel, which was convenient. There is a nice reading loft with board games to use if you want. There is coffee provided free of charge, however only for 2 hours in the morning. It would be nice to have this provided throughout the day and evening.
There is an exercise room, however it was very disappointing. It was in the basement, dark, no windows, no t.v. or music, only 3 rather dated machines (recumbent bike, treadmill, elliptical) and a universal gym that was hard to figure out. There is no way to control the air conditioning in the room and no fans, so after a few minutes, it gets very hot. It kind of felt like a dungeon room!
We stayed in a room on the 3rd floor of the "A" building, it was a 1 bedroom with loft. The room is a living room/kitchen open area with a seperate bedroom. The room was in good repair and clean and seemed spacious. There was 1 bathroom which was spacious, clean, plenty of counter space, bright, with a good forceful hot shower.
The kitchen was well appointed with dishes, glasses, cutlery, etc. There is a microwave, full size fridge (some units have small mini fridges, ask if you want a full fridge), dishwasher, coffeemaker, and toaster. There is no oven/stove/burner, so you can't really cook, just reheat. The kitchen was also clean and fairly spacious. There is a small kitchen table however only 2 kitchen chairs, which makes no sense in a room that sleeps 6 people.
There is a spiral staircase that leads up to the loft which is pretty but in the middle of the unit. You have to maneuver your way around it to get to the living room area or balcony, and need to be careful not to whack your head when going by, especially if you sleep on the sleeper sofa in the living room.
The loft was huge, very spacious, with a huge closet (no hangers!). It was hot up there with no air conditioning. There are 2 fans provided, but it doesn't help much. There is no bathroom up there. There is no tv up there either, it is a huge space that is half empty. We did not use it because it was too hot, so it was a waste of money to rent that room. We complained to the front desk and all that was offered was another fan. We were told that the lofts in the "B" building had air conditioning, so they are obviously aware of the problem. I'm not sure why they do not add air conditioners to the "A" building lofts. Request a loft suite in the "B" building if that's what you need.
The bedroom was spacious with a king sized bed a large closet (5 hangers) and very comfortable. There was a dresser and air conditioning unit, which made it comfortable. Again no t.v. Also, there is no full length mirror!!! We had to keep going over to the bathroom and try to use the bathroom mirror when we got dressed. Only a small round mirror in the bedroom, that is hung up bit too high, so you can't really see yourself unless you're tall!
There is daily maid service, however all they do is leave extra towels and empty the trash. No change of linens, no vacuuming, no dusting. For an extra fee (?$25) you can have a full cleaning. In a room that costs over $200 a night, we expected full daily cleaning. That was disappointing.
There is also a large coat closet again with no hangers. there is a nice fireplace in the living room, however we did not use it since it was summertime.
The one television is in the living room area, and it is situated above the fireplace, rather high up.
I would recommend staying here for the location, view, and wonderful deck area. The rooms are lacking and the front desk rather not concerned with good customer service.
Loft room in the "B" building are equipped with air conditioners. Lakeside room is worth t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.