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“quiet but/and isolated (& great for pets)” 3 of 5 stars
Review of BEST WESTERN North East Inn

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BEST WESTERN North East Inn
39 Elwoods Road, North East, MD 21901-1805   |  
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Ranked #2 of 4 Hotels in North East
Poughkeepsie, NY
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“quiet but/and isolated (& great for pets)”
3 of 5 stars Reviewed October 11, 2012

We were looking for a pet-friendly motel on I-95 in Maryland, and we found it. It is typical Best Western, but the building is newer than many (but the mattresses seem older than most ...) Competent breakfast (with waffles!) But we found the franchises & wal-mart to be not so appetizing and further away, at least in feel than 2 miles, so we felt in the middle of nowhere, with no good choices to eat or drink (but very quiet, so that we'd sleep well).

Room Tip: they are all quiet -- it does not matter
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    52
    35
    16
    5
    3
See reviews for
46
32
10
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Laurel, Maryland
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 8, 2012

It's only a 1-mile west of I-95 and within 2-miles of other locations (waffle house, wal-mart and other franchises on the east side of I-95).

We had a good stay, quiet location, but the King bed was rather worn in; if you sit on the edge of the bed it has a hard edge and you sink in. Same as if you sleep on the edge you will roll into the middle. If wasn't difficult to sleep, just felt different than used to, didn't feel it was enough to complain about. Advised the front desk the next morning and they said they were replacing matress throughout the hotel and few at a time.

Breakfast was served only from 7am-10am, we left at 6am so therefore we were not able to eat before leaving and had to leave even earlier to go down the street to eat at the local Waffle House (2-miles away, on the east side of I-95).

I planned this location because of the breakfast.

Room was clean and well maintain, new HVAC (digital) components worked well. New granite in bathroom for counters and shower.

Only downfalls were the Bed and Breakfast hours, more of a 3.5 (but not a 3, so a grade of a 4 was given)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chambersburg, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 2, 2012

We found this hotel after discovering that there was tons of traffic trying to get back home and decided to spend the night. The rate was reasonable, room was clean, and breakfast was the usual simple carbs with some eggs and sausage for proteins. The only thing that bugged us was a gentleman who decided to be yelling in his room and down the hall first thing in the morning, but that wasn't the hotels fault! After my boyfriend yelled through the wall, thanking him for waking us up, it was quiet:)

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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patriciasparks, General Manager at BEST WESTERN North East Inn, responded to this review, October 3, 2012
Thank you for reviewing our property, we hope to see you again the next time you are in our area.
Wishing you a most excellent day!
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2012

Top rating for this hotel in the value-oriented chain category. Excellent clean room, pool, and common areas. Great welcome and check-out and other services. Unusually good breakfast including not only the typical coffee, juice, breads, cereal, but also 2 waffle makers (!), and no TV running constantly (a huge plus for me and my family).

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patriciasparks, General Manager at BEST WESTERN North East Inn, responded to this review, September 18, 2012
Thank you for taking the time to review our property after your recent stay. We appreciate your compliments.
It was a pleasure to have you at the Best Western North East Inn and we look forward to seeing you again the next time you are in our area.
We wish you safe travels and happy trails!
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 7, 2012 via mobile

I keep pondering why I can't get completely comfortable at this hotel and I can only assume it's because I am Goldilocks and things have to be just right.

We drove awhile reading reviews for various Best Westerns looking for one worth taking a chance on. There is one I loved that is closer to the Delaware line (I reviewed it last year), but we finally hit on this place before we got there so we read the reviews, which were way more good than bad, and decided the bad was just personal, one-time experiences you can't hold against a hotel.

It was after 10 at night and dark, but we were glad to see we were passing some good restaurants and stores. The street we had to turn on at first looked like a dead end. It took a second to notice the hotel sign, so quiet location this really is, as someone else said in a review. After my husband checked us in, we saw a Pizza Hut delivery happening and asked the woman about it. She took our order right there and let me talk to the cashier so I could give her my credit card number. That was very cool of them and I count that as a positive for Pizza Hut as well as the hotel.

There is lots of tile in the hotel - that's good - and the clerk was friendly. We looked hard at the room. My son even checked the drawers, a la one of the poor reviews we read. It was all good. The chairs at the table were clean and stain free. The bedskirts looked good too, though I didn't look TOO hard there. But that's part of where my eyes go in hotels. So what is my problem? The bed. I hate firm beds and some reviews said the beds are firm but ours weren't. We were on the too soft side of things. Someone mentioned the hard edges of the bed making it uncomfortable to sit on. That was true for the bed my husband and I had. It was then too soft in the middle and it felt like I was rolling toward the center. My husband agreed. Maybe they need to flip the mattress? I sat on my kids' bed and theirs was better. Hey BW, check out room 320, the bed next to the wall, will ya?

Breakfast was as uninspired as the reviews said. Bathroom was big, though I noticed a hair in the corner of the tub. The "clean remote" was a nice idea but no one knew for sure if the stain we saw on it was there before we touched it or not. My husband said he didn't have anything on his hands. These are the kinds of things that make me squirm but the bed is mainly why I am uncomfortable. The bed killed the room for me. Too bad.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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pa
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 3, 2012

We stayed at this hotel for one night on our way back home. We were very pleasantly surprised at the accommodations. The furniture and decor were very up to date and the room was clean. It is very conveniently located off of I-95. We would stay here again.

Room Tip: Do not have a recommendation for a specific room.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, QC
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed January 29, 2012

My wife and I stayed in this hotel a week ago. We had stayed at this hotel in the past and it was for this reason that we decided to stay again for this trip. The suite was nice and clean with two Queen sized beds, a separate living room and bed areas. Breakfast in the morning was nice and plentiful. Upon checking out the dresser drawers, we were horrified to discover two men's underwear obviously from a previous guest. We placed them in a bag and brought them to the front desk who appologized and casually put them aside.

Obviously, housekeeping failed in their duty and definitely turned us off from staying there in the future. This type of situation is unacceptable for us coming from a big hotel chain like Best Western. We did send an e-mail complaint to the manager and as of today haven't received even an acknowledgement. This explains our poor overall raiting.

jet29

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN North East Inn

Address: 39 Elwoods Road, North East, MD 21901-1805
Phone Number:
Location: United States > Maryland > North East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in North East
Price Range (Based on Average Rates): $
Number of rooms: 80
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Also Known As:
Best Western North East Hotel North East
North East Best Western

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