I keep pondering why I can't get completely comfortable at this hotel and I can only assume it's because I am Goldilocks and things have to be just right.
We drove awhile reading reviews for various Best Westerns looking for one worth taking a chance on. There is one I loved that is closer to the Delaware line (I reviewed it last year), but we finally hit on this place before we got there so we read the reviews, which were way more good than bad, and decided the bad was just personal, one-time experiences you can't hold against a hotel.
It was after 10 at night and dark, but we were glad to see we were passing some good restaurants and stores. The street we had to turn on at first looked like a dead end. It took a second to notice the hotel sign, so quiet location this really is, as someone else said in a review. After my husband checked us in, we saw a Pizza Hut delivery happening and asked the woman about it. She took our order right there and let me talk to the cashier so I could give her my credit card number. That was very cool of them and I count that as a positive for Pizza Hut as well as the hotel.
There is lots of tile in the hotel - that's good - and the clerk was friendly. We looked hard at the room. My son even checked the drawers, a la one of the poor reviews we read. It was all good. The chairs at the table were clean and stain free. The bedskirts looked good too, though I didn't look TOO hard there. But that's part of where my eyes go in hotels. So what is my problem? The bed. I hate firm beds and some reviews said the beds are firm but ours weren't. We were on the too soft side of things. Someone mentioned the hard edges of the bed making it uncomfortable to sit on. That was true for the bed my husband and I had. It was then too soft in the middle and it felt like I was rolling toward the center. My husband agreed. Maybe they need to flip the mattress? I sat on my kids' bed and theirs was better. Hey BW, check out room 320, the bed next to the wall, will ya?
Breakfast was as uninspired as the reviews said. Bathroom was big, though I noticed a hair in the corner of the tub. The "clean remote" was a nice idea but no one knew for sure if the stain we saw on it was there before we touched it or not. My husband said he didn't have anything on his hands. These are the kinds of things that make me squirm but the bed is mainly why I am uncomfortable. The bed killed the room for me. Too bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.