My wife and I stayed in this hotel a week ago. We had stayed at this hotel in the past and it was for this reason that we decided to stay again for this trip. The suite was nice and clean with two Queen sized beds, a separate living room and bed areas. Breakfast in the morning was nice and plentiful. Upon checking out the dresser drawers, we were horrified to discover two men's underwear obviously from a previous guest. We placed them in a bag and brought them to the front desk who appologized and casually put them aside.

Obviously, housekeeping failed in their duty and definitely turned us off from staying there in the future. This type of situation is unacceptable for us coming from a big hotel chain like Best Western. We did send an e-mail complaint to the manager and as of today haven't received even an acknowledgement. This explains our poor overall raiting.

jet29

I lived in this area temporarily for 6 months and had numerous problems with my apartment. After two months of very little sleep every night, I decided to get a hotel room for the sole purpose of getting a good night's sleep.

I went in late afternoon and explained my situation to the front desk staff, one person was a manager by the name of Patricia. The staff and manager were so very nice and sympathetic to my situation. I know it can be hard to be comfortable in a hotel but all I wanted was sleep. They went out of their way to find me the most remote hotel room in the place, and as it was not a very busy night, they booked out the rooms next to me so I wouldn't end up with any noisy neighbors.

The room itself was clean and serviceable. Not a 5 star hotel, but not dirty or uncomfortable. Then again, I could have slept on a bed of spikes at that point. It was quiet. No outside noise from traffic or anything. I ordered a tasty pasta meal from Pat's Pizzeria nearby (they delivered) and proceeded to sleep for 12 hours.

A million thanks to Patricia and the staff for helping out a very tired and upset person. This was back in April or May, I'm just now getting to write the review.

I have stayed at this hotel 3-4 times. It is about 20 minutes away from the office I work out of when I am out of town.

I have always enjoyed staying here. I have stayed in multiple rooms and they have always been clean and well maintained. There is a pizza hut across the street and a Chinese restaurant. Down the way there is a WalMart.

It is tucked in a corner a few blocks from the expressway.

The staff on the front desk and breakfast crew were very, very friendly and helpful. They would do credit to a 5star hotel.
The elevator was excruciatingly slow.
The room was unexciting but very large (we paid $10 extra for a "suite"). The under-the-window A/C unit was fairly noisy, but that is to be expected from this type of equipment.
I would have preferred an outdoor swimming pool. The indoor pool was doing good business in the heat wave we just had though.
Pets are allowed with an extra payment.
Generally, the hotel was unexciting, though fairly good value for money.