Worst place I have ever stayed. Checked in due to road trouble, clerk advised me after check in that there was not , and had been no telephone service.They could take calls in to front desk to book rooms but no out going calls. I was trapped without my insulin and had no way to call out.my wife contacted front desk and asked manager to check on me ... he never came, I very nearly went into diabetic shock because of this place. luckily I borrowed another dissatisfied guests cell phone and got out a call, and managed to escape.
Not to mention CONSTRUCTION, plastic and tape on windows,people stuccoing the outside of my room and the constant rattle of the plastic..Dirty, Smelly , BAD
STAY AWAY

Ok,

We don't booked this hotel. In fact, we are on the road, from DC Dulles, to NJ, in a very cold night, around midnight and the road began to freeze. The windshield wiper couldn't do their job cos the increasing ice cover.

We decide to stop at the last rest area at I95 and check it out the near hotels, found Comfort Inn, pick up the phone and check for availability. That said we drove few miles up the hotel.

We must to say thanks for the young lady at the from desk, who help us since we point it out that we have a 3 nights reservation (and prior paid) for Comfort Inn at New Jersey but will cannot be able to get there on the middle of the icy night. Even knowing we've made the reservation by th Expedia, she promptly got the phone and call to New Jersey and to Expedia, in order to try to change one of the nights.

Yes, she did. After some minutes and several calls, she did. We cannot need to pay extra nights.

The hotel are very well positioned, close to I95, midway from DC and NY, very clean, large rooms, good towels, beds and so on. A good, silent and calm sleep night. After that, next day, a perfect continental Breakfast, batteries recharged, warm temperatures and a pleasure end of travel with safe until NJ.

We really would to say Thanks to the Hotel staff that made a significant job on help us and gave us a very care and kindly treatment . And , believe us it does made all the difference on a good service.

First impression of this hotel was not good - glass in front door was broken and taped. While it was explained to us that the hotel was renovating because it was changing owners, we found the hotel to be in disrepair and dirty. The steps up the back way were not vacuumed. There were paper numbers on the doors for room numbers, the toilet paper holder was falling out of the wall, we had to pull the refrigerator out and plug it in to start it working, and our television did not work. We reported the television to the front desk twice, but it was never fixed.

The worst part of this experience was, after returning home, my mother, sister, and I had bites all over our legs and stomache. My sister was seen by a physician who told her that they could be bed bugs. I called the hotel, but the manager was unavailable to speak with me. I left a message on his voice mail, but to no surprise did not receive a return phone call.

Had I known this experience would have been so bad, I would have book a room at the Holiday In Express just down the road.

We arrived at this hotel late in the night - it was dark and unwelcoming. After checking into our room, it was still dark and worst it smelled. This place is in desperate need of renovation and upgrading. It was like a bad (dark) movie.

Breakfast was down at the roadside diner - great if you like greasy breakfasts. There aren't many decent places to stay in North East, which is too bad, because even though there is a brand new Holiday Inn Express, Crystal Inn is still the same.