The moment we walked in the door smiles and friendly efficient service were abundant and continued through our 5 day stay.
Kevin ~ General Manager
Nuvia ~ Sales Manager
Rene ~ Banquet Manager
I know these names because they introduced themselves making sure my group knew from the start of our stay they were available! The list of names is much longer (Hi Sam!), but I think you get the meaning. The staff at Metro Points Hotel MAKES the hotel what it is.
The rooms are large and beds comfortable. The bathrooms enormous! Are they a tad dated? Yes, but the price and standard of service more than makes up for that.
The restaurant has great prices on fresh food and a breakfast buffet is included with your stay.
The lobby is nicely appointed with several conversation areas.
The location is wonderful.
Starbucks right across the street.
One of the best Mexican restaurants north of the border I've dined in is next door.
I witnessed this hotel handle a group of 300 like it was an everyday affair. The banquet rooms are generous and offered our group a great place to meet and have our meals.
Thank you all for a successful stay!

Great price in todays bad economy and high gas prices. Very impressed with the pretty lobby, clean guestroom, but the BIG bang was the four on-site restaurants with one open 24hours.

OOPS, dont let me forget the friendly staff, from the shuttle driver (Sam) to the hotels General Manager (Kevin Beard) thanks for a GREAT STAY...

Jackie, Tina, Betsy & Larry Coleman Family

I am actually about to check out from a two night stay on Jan 25, 2013. First location was good. Based on the other reviews i saw no drug dealers only locals shopping and waiting on the Metro. Check in was quick (thanks Phil), other than him forgeting to give me back my Visa, but he was calling the room by the time i got there to tell me. They had a evening reception for guests when i arrived, nice, but turn the volume down just a bit....lol..The room had its issues, first stains on the carpet that could be clean with a simple steamer pass. Housekeeping forgot to give me a duvet/comforter and i didnt realize till after first nite and a review of the hotel pics. But one was there within 5mins after i questioned front desk. I do have to agree with another reviewer, that the bathroom touchups could be better with a simple coat of paint. The remote had black electrical tape on the battery cover. The mattress made me nervous at first as it sounded squicky and used...you could hear the springs but it sleep ok, not as good as home but ok. I requested a micro and fridge for a $10 per night fee, and they delivered to the room soon after check in. It drips water all over the entrance which is wood. The wood squeaked and popped everytime i walked on it....The stay was average and i would stay again...Hotel mgnt should take the time to take care of the small things....paint , steam clean...otherwise good stay.

I was so impressd with the friendliness and hospitality of each of the staff at this hotel that I was in awe simply because this attitude kept on through out my stay. Each staff member went beyond to help me with any request I had through out my three day stay. From the time I walked into the front door and spending time with Nuvia, the catering manager, to saying good bye to the gentleman that runs the bus service and everything else I was catered to. Being in this business, I sometimes can be critical, but this time I was not. The rooms were large and very comfortable, with very little noise from the hallways. By the way, go to the Mexican resturaunt right around the corner. Some of the best authentic southern Mexican food I have tasted.