This hotel is now a Quality Inn, at least that is what the sign says. I made the reservation for a Tuesday night for a business trip. On Tuesday afternoon, I wanted to change my plans and not stay in the area, however, I found that the reservation had to be cancelled 24 hours in advance. I know that some hotels have this policy, but it is ridiculous and I typically don't stay places where this is the case. I kept my original plan and stayed at the hotel so as not to pay for a room that I didn't stay in. When I arrived, I was told that I was on the third floor and that there is no elevator. This was my third night away for work and I have a huge suitcase. It is not possible for me to carry it upstairs. To the credit of the desk clerk, she gave me a room on what she called the ground floor - it was an upgrade - but she didn't charge me extra. That was where the good things stopped. I still had to drag my suitcase up a half flight of stairs. She didn't bother to tell me that if I had gone outside, I could have come in the front entrance and gotten to my room without going up steps. When I arrived at the room, it was like an icebox. The air conditioner was set at 58 degrees! It was the 11 of June - not very hot outside, but I had to turn the heat on to make the room bearable. After about 2 hours of having the heat turned on to 76 degrees, the room was finally warmed up enough that I could stand it. The very nice flat screen TV was set and mounted so far back into the entertainment center that the only way you could see if was if you were sitting on the bed or the chair. There was no way to see if from the table or desk. I had to fiddle with the curtains several times to get them to cover the window properly. The room didn't appear dirty, but there was something about it that just felt like it wasn't as clean as it could have been, perhaps part of it was the hair that was stuck to the outside of the tub. There was a jacuzzi in the bath, but there was no way I was going to sit in it. The fitness room was okay, but also didn't appear like it was cleaned - there was a dirty towel on the shelf and no wipes or spray to wipe down the machines. The free breakfast was average, but the 'skim milk' tasted like it was whole milk that they had added water to. One sip and I was done. The microwave was unplugged when I went to use it, I had to reach behind the fridge to plug it in and it took several minutes before it would even work. It never did really work properly I have not had any good experiences with lodging in this area. My theory is that there are so many nice resorts that the old rundown hotels only cater to construction workers who don't care about cleanliness or comfort. In the future, I will arrange my trips to this area to ensure that I don't have to stay overnight. $90.00 for this place is way out of line.
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- Also Known As:
- Comfort Inn Deep Creek Lake Hotel Mchenry
- Deep Creek Lake Hotel
- Comfort Inn Mchenry
- Mchenry Comfort Inn