Booked a last minute short getaway to Deep Creek. Was on a tight budget and the price was much lower than a cabin rental. However, the main lobby and hall way to room reeked of mold.. They must have flooding/moisture problems because I noticed dehumidifiers around. The room itself was adequate. Bathroom was clean. There was work being done on building, so it's not like I'm going to call this place a total neglected dump. Location was central to everything in Deep Creek. However the mold smell to and from the room is not really what I'd call a nice thing..

I knew I was in in for trouble when I when I recognized “the lamp” from photos that I saw on this site that were taken by another reviewer. Yes, our room smelled like smoke. So much so, that it seemed fresh and stale all at the same time. At times during our stay, we would open the bathroom door and would SEE cigarette smoke. You could cut it with a knife. It was ridiculous, since we were in a non-smoking room! Even the smoke alarm went off at one point. Again- I was in a non-smoking room in the non-smoking wing of the hotel! The air quality in this hotel is extremely poor, and I feel sorry for people that get stuck in the smoking rooms. Apparently those are 10 times worse in smell.

I was here with my family, and I have small children including one that crawls. There was little I can do to keep him off the floor. Thus, his feet and clothing were completely black from crawling on the floor. We didn’t even bother with the continental breakfast. We figured the quality would be horrible compared to everything else. We will never, ever stay here again, and quite frankly I am now leery of this hotel chain. It was such a dump; I am absolutely shocked that it didn’t have bed bugs too. Even after we returned home, my husband and children now have a hacking, dry cough, which I attribute to the poor air quality from this establishment. Do yourself a favor and find someplace else to stay in the area.

The hotel has large rooms and were clean. but tv old ,had a blue plastic bottle shoved up in the curtain area, toilet seat was loose, windows (exterior) our room all hallways just filthy which gives a bad impression off the bat. The carpets in hall stairways could use cleaning. The pool area had a junction box cover missing exposing electrical wires at the building. Continental breakfast was good. There is alot of work being done, the lobby area is newly remodeled and work is being done to the outside of the building it just needs more attention to detail for the money. I feel there are better choices and would look elsewhere, but it may improve once all the work is completed.

Pros: This is a beautiful area with a lot of scenery, great restaurants, and friendly people. The hotel's location is convenient to it all. Very large rooms.
Large selection of TV channels. Fridge and micro in the room.

Cons: Everything else. Tons of road noise if you are on that side, with trucks constantly gearing down the hill. This hotel has been undergoing renovations since the early 2000's. Nothing has improved! Maintenance issues include: mold all over the bathroom wall, cracks in the vanity, hairs in the towels, dirt in the jetted tub, electrical outlets cracked and coming out of the wall, smoke detector wrapped in plastic, mattress positioned with the front 6 inches higher than the back, mold in the picture frames in the room, cracks and mold around the window sill area, stains on the walls in the living area, plaster falling down from the ceiling, weeds all over the property, broken/falling down light fixtures in the parking lot, hole in the parking lot with an orange cone in it, road signs and construction debris litter the main entrance - anything else(?!)... Bizarre layout of rooms that make no sense - There was a room at the end of the hall that had a regular room door sign to it - but it had a padlock on it from the outside? Cleaning issues: old socks behind the chest of drawers, bottle cap laying in the corner. Seriously - these are VISIBLE to anyone coming in to the room. Where are the standards?

Desk clerk was apologetic on the issues, but I seriously doubt it's the first complaint he has heard judging from the other reviews. I also noticed in my reservation that this is scheduled to be a Quality Inn. No signs of that as of yet - perhaps Choice Hotels should take a look at having any of their banners associated with this property. It is NOT up to their chain standards.
It's not even up to Super 8 or Days Inn standards at this point.

This area is desperately in need of a Hilton Garden Inn or Fairfield. The Comfort Inn is the ONLY chain hotel in the area. I hope that others do not view this beautiful area based on their lodging experience here!