Pros: This is a beautiful area with a lot of scenery, great restaurants, and friendly people. The hotel's location is convenient to it all. Very large rooms.
Large selection of TV channels. Fridge and micro in the room.
Cons: Everything else. Tons of road noise if you are on that side, with trucks constantly gearing down the hill. This hotel has been undergoing renovations since the early 2000's. Nothing has improved! Maintenance issues include: mold all over the bathroom wall, cracks in the vanity, hairs in the towels, dirt in the jetted tub, electrical outlets cracked and coming out of the wall, smoke detector wrapped in plastic, mattress positioned with the front 6 inches higher than the back, mold in the picture frames in the room, cracks and mold around the window sill area, stains on the walls in the living area, plaster falling down from the ceiling, weeds all over the property, broken/falling down light fixtures in the parking lot, hole in the parking lot with an orange cone in it, road signs and construction debris litter the main entrance - anything else(?!)... Bizarre layout of rooms that make no sense - There was a room at the end of the hall that had a regular room door sign to it - but it had a padlock on it from the outside? Cleaning issues: old socks behind the chest of drawers, bottle cap laying in the corner. Seriously - these are VISIBLE to anyone coming in to the room. Where are the standards?
Desk clerk was apologetic on the issues, but I seriously doubt it's the first complaint he has heard judging from the other reviews. I also noticed in my reservation that this is scheduled to be a Quality Inn. No signs of that as of yet - perhaps Choice Hotels should take a look at having any of their banners associated with this property. It is NOT up to their chain standards.
It's not even up to Super 8 or Days Inn standards at this point.
This area is desperately in need of a Hilton Garden Inn or Fairfield. The Comfort Inn is the ONLY chain hotel in the area. I hope that others do not view this beautiful area based on their lodging experience here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.