When I read the prior post on this site, I thought it was deja vu....we had an identical experience at the Savage River Inn “Bed and Breakfast”. I certainly regret not checking this website prior to booking.
I am a law student and wanted a quick, affordable and convenient getaway for my boyfriend and me. Let me preface this by saying that we are low-maintenance, easy-to-please people.
The Savage River Inn Bed and Breakfast advertises a hot tub, a swimming pool, landscaped gardens, mountain bikes, a fireplace and canoes, among others. These amenities were definite perks that set this B&B apart from the others in the area, and an attractive feature to two stressed out DC residents. I called the number on the website on a Wednesday to inquire about seasonal rates and left a voice mail message on the owner's cell phone. I then was away from my telephone, in class. When I checked my phone two hours later, I had three messages from the owner Ken(which should have been our first sign). I returned his call, and he was eager to gain our business. He was able to beat the other inn's rates, and, as he mentioned, no other guests were booked for the weekend (which should have been our second sign). So I gave him my credit card and address information for billing purposes, and we were booked in the cabin for the following Friday/Saturday nights.
The next day, Thursday, I received four calls from the owner (sign number three). The first call was to verify my credit card information. I don't know what the following three calls were in reference to, because frankly, it was later in the evening and it's a turn off when anyone calls repeatedly and I was studying for a mid-term. I gave the number to my boyfriend to deal with this man.
On Friday, we were on our way from DC to Western Maryland, and my boyfriend broke the news that when he called Ken back, Ken told him that he had suddenly remembered the day prior that he was to be gone from the inn for the weekend, due to a Halloween party at his girlfriend's house, and that was the reason for his calls. I was immediately baffled, and called the owner to verify, and see if we had perhaps misunderstood each other regarding the dates. I informed him that if he was going to be gone the whole weekend as he had told my boyfriend, then we were certainly not going to make the trip. Ken told me that he had indeed forgotten the Halloween party and didn't feel safe driving at night, so he thought it best to spend the night at the home of the party. Since he is a mature gentleman, I could understand that he wasn't comfortable driving down winding, narrow roads at night. He said that he was not going to be gone the whole weekend, but was to be home on Saturday morning. He mentioned that he had left breakfast cereal and milk for us to help ourselves to in the morning. I didn't think that him being away for an evening was that big of a deal, but certainly wished he had mentioned this when we booked. Perhaps he knew that if he had done that, we would have gone elsewhere.
When we arrived on Friday night, we arrived to an extremely dark, unlit property. The cabin is very nice and on a nice property. The “continental breakfast” offered was an opened box of Special K and some Del Monte fruit cocktail cups. We decided we could easily go get breakfast on our own, if perhaps something more pleasing was offered on Sunday morning when Ken was to be back on the property--it was, after all, called a bed AND breakfast, not a Motel 6. Saturday morning, we headed over to the main house to see if we could speak to the owner about the amenities available (hot tub) and see if we could possibly get some tourist information. He was no where to be found.
We drove around for about two hours attempting to find lunch, and while it would have been nice to have some sort of direction, it was a fun adventure. We found the local scenery to be wonderful and went on a nice hike around the area. When we got back from our day in the early evening, we stopped by the main house again to see if we could find the owner. He was not home yet again. We decided to see if we could find the hot tub ourselves, and when we did stumble across it, it had a dingy, faded cover on it, and was bone dry. The thing looked as if it hadn't been used this decade.
The next morning, Sunday, we looked for the owner yet again. No where to be found. We left a note explaining our disappointment—not in the cabin, but in the lack of service—and I requested a partial refund for the lack of several amenities advertised on the website, and for the fact that a bed and breakfast requires an innkeeper to be on the grounds (the cabin has NO FIREPLACE, but an electric fire box with a fake fire that emits no heat whatsoever, the hot tub and pool were out of service, there were no gardens, much less landscaping, and maybe there were mountain bikes and canoes available, but that would have required someone on the property to show us where they were). We would have phoned him, had either of us had cell phone service (I have T-Mobile, and my boyfriend has Verizon—neither of us could get a signal anywhere near the cabin, which was alright by us anyway) and happily headed back to the city.
The owner didn't find the note until mid-day Monday which I guess is when he finally came home, when he called and left a message saying that he would send a check for the partial refund in the mail. It has been almost a month and I have not seen the refund. When we got home, we came across the previous post, which incidentally was only one weekend before we stayed in the cabin, and we had a good chuckle over the similarities in our stay and the couple prior to us—I guess that's all we could do, and chalk it up to a lesson learned.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.