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Microtel Inn & Suites BWI Airport/Baltimore: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 32 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
4
3.0 of 5 stars
2
2.0 of 5 stars
9
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 7 hotels in Linthicum Heights
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  • Hotel class: 1 of 5
  • Rooms: 110
  • Address: 1170 Winterson Road Linthicum Heights, MD 21090
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Three story facility, guest rooms and suites with modern amenities; located two miles from BWI airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates: $87 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Microtel Inn & Suites BWI Airport/Baltimore

( 12-16 of 32 )
“customer service awful”

Microtel Inn & Suites BWI Airport/Baltimore

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2 of 5 stars
west virginia
May 1, 2008

i booked a park and fly stay at microtel. we stayed 1 night and the room was fine except for the bathroom needing some fix ups. the lady that checked me in was fine and she applied my $10 coupon to the printed receipt i signed. when i checked out the guy gave me a receipt that didnt have my 10 deducted from total charge and he said she must not have entered it into the computer correctly and said there was nothing he could do about it and would have to check into it. like he couldnt just look at my original receipt from check in. so he said they would get back to me about refunding me 10. so i take my cruise and call them when i get back 5 days later and it still wasnt taken care of. i talked to the general manager Benson Mouissi and he said he will check into it. it has now been 14 days since i spoke to him and it still hasnt been taken care of. i sent him and email and he didnt respond. the point isnt about the 10 dollars its about telling someone you will get it taken care of and you never do. i think it is ridiculous that something so simple was never taken care of for a customer. so point of situation is that the customer service was awful. i will not stay there again.

  • This TripAdvisor Member:
    • Liked — shuttle service was great
    • Disliked — customer service at front desk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cfarley5618's Summary
Date of Stay: April 2008
Traveled with: Friends
Age group: 25-34
Member since: May 01, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Functional option for airport travelers”

Microtel Inn & Suites BWI Airport/Baltimore

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3 of 5 stars
Baltimore, MD
Mar 21, 2008

After a flight from BWI was cancelled, we had to wait til morning, so we booked this hotel through an agent in the airport. It served its purpose well and I would use the hotel again if I were in the same predicament.

Why we liked it:
+The airport shuttle picks up at BWI frequently (every 15 minutes) and runs very early in the morning (just be sure to sign up the night before!)
+The shuttle also provided on-call service to area restaurants (there are several in walking distance but no sidewalks on the road)
+Our room was clean
+The continental breakfast options were good and included a waffle maker and fresh fruit (whole)
+The front desk staff were courteous and helpful to us

Why we would only use it for convenience to the airport:
-The hallways were noisy with travelers both late at night and early in the morning
-The fluorescent lighting in the room was very harsh, especially with the stark white walls and beds
-The early-morning staff (front desk person and shuttle driver) argued in front of all of the guests and then the driver complained all the way to the airport--it wasn't terrible, just unprofessional
-The quality of the hotel and its amenities weren't that great for the price we paid--but we willingly paid it for the proximity to the airport and shuttle service

  • This TripAdvisor Member:
    • Liked — Good shuttle service
    • Disliked — Unattractive rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charmcitymango's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: June 23, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Cheap”

Microtel Inn & Suites BWI Airport/Baltimore

Mar 12, 2008

I was stuck at BWI because of an airline delay and chose the Microtel because of a $59/night coupon that someone gave me at the airport from a hotel coupon book. I had it in my mind that if it was disgusting, I would either insist on taking the shuttle back to the airport or get a cab to a nearby hotel (there are a whole bunch very close to this one). Check-in was easy and the lobby decor was what you might expect. The room had a smell that did go away after turning on the heater--or maybe I just got acclimated. The sheets (the first things I thoroughly inspect) appeared clean so I stayed. Breakfast was nice to have as a convenience.

The shuttle driver at night was great and took a few of the stranded to a fast food restaurant to get dinner. The (different) shuttle driver in the morning was a character and, if you like listening to complaint stories, provided a pretty entertaining ride back to the airport.

Not a hotel that I would endorse and refer my friends, but if stuck at BWI again, I would put it in the running--if I couldn't get a decent deal somewhere else.

  • This TripAdvisor Member:
    • Liked — Convenience to the airport
    • Disliked — A little seedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atravelerfromNY's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: September 20, 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“scary, old, unclean, noisy, strange personnel”

Microtel Inn & Suites BWI Airport/Baltimore

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1 of 5 stars
North Carolina
Mar 12, 2008
0/1 found this review helpful

Do not stay here. It is terrible. No clue how anyone could give this a favorable review. It was dirty every where. In the lobby, in the elevator, in my room. The room looks like a prisoner cell, and does not have any appeal at all. Everything is old, old, old and needs terrible updating especially bathroom. My curtains wouldn't even close which isn't that bad I guess since wall was right in front of my window (no more than a couple of inches away). It is extremely noisy-I got no sleep at all. When anyone in a room close turns on their faucet it sounds like a mower is entering the room. Terribly loud. Plus thin walls, could hear people opening chip bags on hallway that were just bought in vending machine.

But most of all as a woman travelling by myself I didn't feel safe here. I came in late at night and it took the courtesy shuttle 40 minutes to arrive -eventhough they promised to come right away and I was the only passenger. I don't like standing alone in the dark at the airport for that long. The lobby was filled with fishy looking individuals, the people behind the desk acted strange. I really felt unsafe, I went up straight to my room afraid to spend more time in the lobby, locked my door, checked behind mirrors and furniture for strange things-that is how paranoid I was. I slept wth my clothes on and left right away when the neighbors woke me up at 5.30AM. I wasn't staying there one minute longer!

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boning9663's Summary
Date of Stay: March 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 06, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Park & Fly @ Microtel”

Microtel Inn & Suites BWI Airport/Baltimore

Feb 17, 2008

This is my second stay at Microtel BWI. I stayed in October and December 2007. I selected this hotel due to the convenience of their park and fly program. I was able to obtain a $10.00 off coupon both times from their direct website. The front desk personel was very friendly and helpful both times I stayed. The property is nice and clean. The neighborhood feels safe and secure. I didn't worry about leaving my car parked for three nights. This hotel provides a shuttle to and from the airport 24 hours a day. Behind the parking lot is a local movie theater and a Ruby Tuesday Restaurant. If you like to shop, the local mall is called Arundel Mills mall only a 5 minute drive from the hotel. (A huge mall with a movie theater and plenty of places to eat, including Johnny Rockets). Maryland transportation system provides bus service for a small fee to and from the mall. The bus stops in front of the hotel and runs hourly. The hotel shuttle will provide complimentary transportation to the mall, but only up to 3:00 - 4:00 p.m. Microtel is perfect for an over night trip. Friendly, clean, safe and secure. I will continue to stay at the Microtel for my pre and/or post night hotel stay when flying out of BWI.

  • This TripAdvisor Member:
    • Liked — Park & Fly - Nice location!
    • Disliked — Only one shuttle driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BermudaQueen's Summary
Date of Stay: December 2007
Traveled with: Family with teenagers
Visit was for: Other
Age group: 35-49
Member since: October 16, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $87 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Microtel Inn & Suites BWI Airport/Baltimore

( 12-16 of 32 )
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Microtel Inn & Suites BWI Airport/Baltimore Also Known As

Address: 1170 Winterson Road, Linthicum Heights, MD 21090