After dodging a blizzard and 8 hours of travel, I was in a surly mood. Everything was delayed and I realized that folks get pretty sour when they're frazzled. Then I arrived at this Courtyard for the classic short stay before a morning flight. I was greeted by Michelle who did an outstanding job of answering all my questions, checking me in quickly, and being pleasant the entire time.
It was too late to go out for dinner so I ate at the Bistro. The two ladies who were serving there were handling a large crowd with smiles on their face. Despite the high volume, I was served quickly and food got there before I could print out my first boarding pass for the next morning.
Another great example of how they cater to their guests - in the early morning they had a large group they were processing and I pulled out a diet soda for my morning caffeine. Something wasn't right with their computer/cash register. Rather than have me wait while they figured it out, it was "on the house" as they called it. And that was after less than a minute of fumbling.
They are focused on their guests - this is a definite "return" if I'm in the area.
- Also Known As:
- Courtyard By Marriott Baltimore Bwi Airport Hotel
- Courtyard By Marriott Baltimore Bwi Airport Hotel Linthicum
- Courtyard Linthicum
- Courtyard Hotel Linthicum
- Linthicum Marriott
- Linthicum Courtyard
- Official Description (provided by the hotel):
- You'll find that the new state-of-the-art lobby at our Courtyard Baltimore BWI Airport hotel provides greater flexibility and choice. Located just minutes from Baltimore Washington International Airport, our new lobby features inviting, flexible spaces to work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. Plus, experience The Bistro - Eat. Drink. Connect. The Bistro provides healthy offerings in the morning, plus dinner service with cocktail selections in the evening. ... more less
- Reservation Options:
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