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“These folks go above and beyond” 5 of 5 stars
Review of Courtyard by Marriott Baltimore BWI Airport

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Courtyard by Marriott Baltimore BWI Airport
3.0 of 5 Hotel   |   1671 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #13 of 29 Hotels in Linthicum Heights
Tampa, Florida
Top Contributor
73 reviews 73 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
“These folks go above and beyond”
5 of 5 stars Reviewed February 9, 2013

After dodging a blizzard and 8 hours of travel, I was in a surly mood. Everything was delayed and I realized that folks get pretty sour when they're frazzled. Then I arrived at this Courtyard for the classic short stay before a morning flight. I was greeted by Michelle who did an outstanding job of answering all my questions, checking me in quickly, and being pleasant the entire time.

It was too late to go out for dinner so I ate at the Bistro. The two ladies who were serving there were handling a large crowd with smiles on their face. Despite the high volume, I was served quickly and food got there before I could print out my first boarding pass for the next morning.

Another great example of how they cater to their guests - in the early morning they had a large group they were processing and I pulled out a diet soda for my morning caffeine. Something wasn't right with their computer/cash register. Rather than have me wait while they figured it out, it was "on the house" as they called it. And that was after less than a minute of fumbling.

They are focused on their guests - this is a definite "return" if I'm in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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141 reviews from our community

Traveler rating
    53
    58
    19
    3
    8
See reviews for
24
21
14
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Duluth, GA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 4, 2013 via mobile

Attention was given to everything. Staff very friendly and overall very enjoyable stay. Room was quiet and had the dark room curtains so sleeping late was a plus. Extra was that Starbucks is served 24/7.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina, United States
Top Contributor
80 reviews 80 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 19, 2012

Always try to stay at Marriott properties. The new interior is very up to date and very appealing. Was really cold outside and had a nice fire burning!!! Room was neat and clean as expected. GREAT location for the airport... returned my rental car within 7 or 8 minutes of pulling out of the hotel. About 15 minutes South of downtown Baltimore.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Crisfield, Maryland
Top Contributor
107 reviews 107 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 3, 2012

Overall everything went well. Stayed here the night before an early flight and actually left my car there for only $5 per day, a whole lot cheaper than BWI parking. Anyhow, clean rooms, good customer service. Definitely would stay again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Conyers, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

We were in Baltimore on family business and chose this Courtyard because it was less than ten minutes from our family's house. We had made reservations, so our check-in was effortless. We did not expect such a lovely, modern room. The furniture arrangement was not typical "motel". Everything was new and fresh. The bathroom area had been remodeled as well. The bed was very comfortable.
The Starbucks in the lobby was nice, but a little pricey. We did have a very good breakfast of scrambled eggs, toast/jelly and potatoes and of course good coffee. We paid a bit more for the convenience. There were other good choices on the menu as well. We asked at the desk for an easier way to leave Baltimore than going through D.C. and the young lady was nice enough to print out turn by turn directions which got us out of town in twenty minutes. I will certainly stay here again when I'm in Baltimore.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2012 via mobile

We were attending a sales conference while staying here. So after our conference we came back to our room and were discussing our exciting day and receieved a knock on the door about 45 mins later. The management stated in the most mean and condesending voice that we were way to loud and said we needed to leave. Really? We told them we would quiten down and we did and within 10 mins he brought someone else to our door demanded we open our door or they would open it and proceeded to tell us they had been to our room 4 times which was a Total LIE!! Told us to get out.....really people? I will never recommend this place to our group....which actually has a contract with them and will definately cancel my membership. Reality....all you had to do was ask nicely not treat us like we were teenagers just because we were excited about our careers!!!!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 19, 2012

I stayed here at the beginning and at the end of a trip to Africa and I'll probably stay there again it's a good place. Left my car there for a month parking and the rate was very reasonable. Front desk staff was very nice and not to mention easy to look at.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Baltimore BWI Airport

Address: 1671 West Nursery Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Linthicum Heights
#13 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Baltimore BWI Airport 3*
Number of rooms: 149
Official Description (provided by the hotel):
You'll find that the new state-of-the-art lobby at our Courtyard Baltimore BWI Airport hotel provides greater flexibility and choice. Located just minutes from Baltimore Washington International Airport, our new lobby features inviting, flexible spaces to work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. Plus, experience The Bistro - Eat. Drink. Connect. The Bistro provides healthy offerings in the morning, plus dinner service with cocktail selections in the evening. ... more   less 
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Also Known As:
Courtyard By Marriott Baltimore Bwi Airport Hotel Linthicum
Courtyard Linthicum
Courtyard Hotel Linthicum
Linthicum Marriott
Linthicum Courtyard

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