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“Excellent Service and Staff” 5 of 5 stars
Review of Residence Inn Baltimore BWI Airport

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Residence Inn Baltimore BWI Airport
3.0 of 5 Hotel   |   1160 Winterson Road, Linthicum Heights, MD 21090   |  
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Special Offer
Free Internet + Breakfast
Ranked #12 of 29 Hotels in Linthicum Heights
New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
32 helpful votes 32 helpful votes
“Excellent Service and Staff”
5 of 5 stars Reviewed September 14, 2005

This Residence Inn is standard for the brand: well-laid out, well kept-up and so forth. It's close to the airport in and around dozens of other hotels, but is situated near some woods and a ravine and therefore has somewhat more charm than one expects from an airport hotel.

The standout characteristic from our visit was the staff. Someone has done an excellent job training them to deal with guests and it shows. When we arrived a lady with two little dogs was at the front desk asking for not only more coffee bags (for the in room coffee machine) but also some real milk rather than creamer. The clerk at the desk took it all in very positively and even went herself around to the breakfast area, got some real milk, and brought it back to the lady.

We were checked in early with no problem.

At midnight we discovered we had no sheets for the sofabed. I called down. The clerk immediately said: "I apologize sir, and I'll have the security man bring you some immediately", which he did within 5 minutes.

All in all, i would highly recommend staying here if you have business in or around BWI simply to reward the staff and management for a job well done.

  • Stayed September 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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110 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Dubai, United Arab Emirates
Top Contributor
103 reviews 103 reviews
82 hotel reviews
Reviews in 56 cities Reviews in 56 cities
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed July 8, 2005

I stayed at this property for 3 weeks along with my family in a 2 bedroom suite. I just dont have enough words to praise almost everything in this place. Starting from a warm welcome at check in to the excellent breakfast which included many hot items and the 4 day a week evening snacks which was actually more of a lite dinner. There was free high speed internet in the rooms. The area itself is beautiful and it just takes 15 minutes of a drive to the downtown area. The housekeeping staff were so nice as were the front desk staff. The only negative point is the size of the bedrooms which were quite tiny actually and barely took 1 queen bed. We had to place a crib/ baby cot for our infant and it literally blocked out all walking space next to the bed. Nevertheless , I have absolutely no hesitation in returning again to this property or to recommend it to anyone visiting the Baltimore area.

Stayed June 2005
Was this review helpful? Yes 4
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CT
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 21, 2005

Just returned From DC/Inauguration and want to BRAG about the exceptional service of the Residence Inn BWI airport. Traveled with a group of five and were traveling on a budget. We made the Right Choice by staying at the Residence Inn. The FREE SHUTTLE service to/from BWI airport, MARC train station and other Marriott properties.

Truly Exceeded my expectations!!

  • Stayed January 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Stockton, California
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 7, 2004

Our family stayed one night and arrived around midnight. We found a comfortable suite with a kitchenette, bedroom and a living room with a fold out bed. A nice touch was a free bag of popcorn, which we microwaved as a midnight snack. As I prepared the pull out bed, it appeared that the linen (in a bag in the closet) had been used. After a call to the front desk, a new set of linen was promptly and graciously sent up. The place was very quiet at night. We were very pleased with the breakfast, as it included hot food, such as tasty scrambled eggs, as well as oatmeal, toast, and cold cereals. Outside the breakfast room was a pool (which we didn't have a chance to use) and a basketball and tennis court. The front desk was very friendly in lending us a basketball to shoot some hoops. I wish we could have stayed here longer.

Was this review helpful? Yes 4
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AL
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 6, 2004

The Residence Inn near BWI was very nice. Quick check-in and check-out, shuttle bus to the airport and the Amtrak station, good breakfast every morning, convenient laundry facilities. Walls were thick enough that I didn't hear the neighbors. I would stay there again.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Baltimore BWI Airport

Address: 1160 Winterson Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Linthicum Heights
#15 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Baltimore BWI Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Newly Renovated Residence Inn BWI Airport is located just two miles from Baltimore Washington International Airport (BWI) and provides complimentary airport shuttle service. The Residence Inn BWI Airport is also convenient to downtown Baltimore’s many attractions; including the Baltimore Raven’s football stadium, Camden Yards, the Baltimore Waterfront and Baltimore Inner Harbor. In addition, this suburban Baltimore hotel is just over 30 miles from Washington DC. Designed for stays of more than just a few nights, guests of the Residence Inn can stretch out and relax in a suite that offers separate sleeping, living and dining areas. ... more   less 
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Also Known As:
Residence Inn Baltimore Bwi Airport Hotel Linthicum
Residence Inn Linthicum
Linthicum Residence Inn

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