Let's start out by saying my last Tripadvisor review was for another Residence Inn and I raved about it. Not this property though. I arrived late after struggling to find the right place to get the airport shuttle. Did I mention I called the hotel and they told me stand in a place that way under construction. The shuttle finally came. it was shared between the Marriott, the Courtyard by Marriott and the Residence Inn.
When I checked in, realizing the late hour, went straight to the Marriott marketplace vending. When I reached for a bottle of beer, i was told they can't sell beer after 1100p. Then I found out they didn't really have any food items other than a microwaveable pasta dinner and some chips.
I was given a map and told to go out of the building, follow a path and go into a back building. When I got to my room, I found I was given a 2 bedroom suite. Which was nice, but I noticed that the total square footage was about the same as the 1 bedroom units I usually get. The extra bedroom came at the cost of a much smaller living room area. For example, there was not work desk. i had to plug my computer into the kitchen counter.
To top it off, I found out that instead of getting a hotel shuttle to the nearby BWI Amtrak station, which is 1.5 miles away like most of the other BWI hotels, I will have to take the shuttle back to the airport and find the airport Amtrak Shuttle. That should add an extra 30 minutes to go a little more than a mile.
Let's just say this will be my last time at this hotel. It's been pretty disappointing and I've only been here about an hour.