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“Great Hotel To Catch Up On Rest Before A Trip” 5 of 5 stars
Review of Hyatt Place Baltimore BWI Airport

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Hyatt Place Baltimore BWI Airport
3.0 of 5 Hotel   |   940 International Drive, Linthicum Heights, MD 21090   |  
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Ranked #24 of 29 Hotels in Linthicum Heights
Lancaster, PA
Top Contributor
83 reviews 83 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
133 helpful votes 133 helpful votes
“Great Hotel To Catch Up On Rest Before A Trip”
5 of 5 stars Reviewed October 29, 2009

We stayed at this hotel using their stay, park and fly package which is great. We live in PA but BWI is only an hour drive south and has much better fares than local airports such as Harrisburg and Lancaster. So in turn, we usually book a night at the hotel the night before and fly the next morning.This was our second time staying at this hotel and we really enjoy coming here. The hotel is very clean and nice. The staff are always friendly to us and the beds are amazing. The location is great and with the free shuttle service you are dropped off at the airport after a 5 minute ride and are picked up within 10 minutes of your arrival. The rooms are very tastefully done with a modern yet comfortable feel. On our previous trip we stayed at this hotel between our monthlong vacation. 2 weeks in the caribbean (St Lucia) than another 2 in Texas. We originally booked the Hilton (just down the street) for much more money. They gave 30 days of free parking so we booked them the first night. We were disappointed when we got to the Hyatt for the layover between trips. The Hyatt was much cheaper (by over $100) but was so much nicer. If you are looking for a quiet, convenient, but very nice hotel to stay at before a early morning or late night flight I would highly recommend the Hyatt.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tclapsaddle, General Manager at Hyatt Place Baltimore BWI Airport, responded to this review, October 31, 2009
Thank you very much for your kind words. We look forward to you staying with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Hampton, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 8, 2009

The hotel was neat, clean and well-managed. We had no problems with check-in, the staff was knowledgeable and accomodating and always made me feel like I was their #1 priority.

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altima2008
Top Contributor
122 reviews 122 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
317 helpful votes 317 helpful votes
5 of 5 stars Reviewed October 6, 2009

I just recently took my family for a little trip to the Baltimore, Annapolis area. I looked for four things.

1. Proximenty to local highways.
2. Proximenty to local attractions
3. Price and reputation
4. What ammenite's does the hotel have to offer it's guests.

The hyatt was right near the Baltimore-Washington parkway. The city of baltimore is a short drive away and if you want to give your'e car a day off the hotel shuttle will take you to the light rail(FYI Mta bus #17 will take you to the patapsco light rail stop also). Arundel Mills mall is close by to.

I booked my rate through triple aaa and I payed $100 a night for a family of 5 and that inclueds taxes. The express check in and checkout was very easy to use. The hotel offer's a nice continential breakfeast. You can get fruit, cereal, bagels and free drinks as well. For a price you can get omlette's, waffels and various other things. I tried the three cheese omlette with potato's and I was very satisfied with the taste and portions offered with the meal.

At night when my girlfriend was putting the the kids to bed the downstairs offered a bar type setting that actually didn't feel like a bar with a couple of different tv's. You could get coffee, soda's, beer(limited selection) and certain things to eat and watch the game.

The hotel offered an indoor pool that we took advantage of. The pool was clean and decent sized.
The room we stayed in on the 6th floor was clean and nice sized. The only thing that wasn't offered in the room was a microwave.

I'm planning a trip back down to this area in march and the hyatt hotel will be at the top of my list when I look into booking a hotel.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 30, 2009

[Note to Priceline & other third-party guests] Like everyone else, 3rd-party customers read reviews and arrive with expectations; high attentiveness to guest needs is what distinguishes one 2-3 star from others. Third-party prices fill rooms, and provide the business with opportunities to sell services and win future customers. My advice to Priceline customers: pay attention to reviews, articulate your needs clearly (both in advance and on arrival) and speak directly and immediately to management if your expectations are not met. If basic room needs are unmet and you bought from Priceline, tell Priceline in writing; use snail mail to the company’s street address and direct to Customer Service VP. I’ve found them responsive. Talk to local management directly and pleasantly: they value meaningful guest feedback and often can use information you provide to correct persistent problems. Be courteous and civil to a fault: it never helps your cause to be confrontational.]

This property, for me, was an exceptional value. It’s in the “Hotel District” on W. Nursery Road near BWI Airport. All rooms are spacious L/BR suites: the Hyatt Corporation bought all 143 Amerisuites properties in 34 states in 2004 and then spent $150 Mil in renovations and upgrades. Among the many excellent features: free and ample parking, a business center with printer, indoor pool, exercise room, an almost-completely cross-trained (and proud of it!) staff. There’s a shuttle which operates not only to/from the airport but will also take you to the car rental facility, the nearby light rail (into Baltimore city and north), the airport Amtrak station, to a Laundromat or grocery or barbershop. There is a sink and small refrigerator in every room. There’s ample hot and cold water that runs quickly; the tub drain closes properly; easy heat/cool controls in a room unit under the window; and blackout curtains. There’s a big flat-screen HD TV. A substantial room block is contracted to AirTran, whose personnel come and go regularly. The staff includes a retired public radio manager and community college instructor. There’s a carbo-heavy but nicely done free breakfast, complimentary (and working) high-speed wireless. [Hotel wireless often is hard to access; this one is easy and reliable. Most systems work on limited bandwidth and customers attempting large long downloads slow the traffic for all users.] There’s a check-in kiosk that delivers a room key in exchange for a credit card swipe, even for Priceline customers! Lobby newspapers. Lobby apples. Ruby Tuesday and Bob Evans restaurants are a short walk or next door. A package delivered for me to the hotel was flawlessly retrieved.

Among a few and (to me) minor problems: few protein choices at breakfast (menu controlled by corporate, guests can buy fresh-cooked food from a lobby or breakfast-room screen, 24 hours); push-toggle light switches that can not be operated with normal finger pressure (a known issue and being replaced), bath mat omitted in one room refresh. I would install a guest laundry facility, now very common in 3-star hotels and a huge convenience for me.

  • Stayed September 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tclapsaddle, General Manager at Hyatt Place Baltimore BWI Airport, responded to this review, October 1, 2009
I wish to thank you for kind comments. I look forward to seeing both you & all the future guests who have read your findings.

Tom Clapsaddle
General Manager
Hyatt Place BWI Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 24, 2009

We stayed hear for one night prior to our 7am flight out of BWI. The hotel is very clean, quiet, and seems new even if it isn't. We used a park and fly package so we were able to leave our car in there fairly secure parking lot (it is near a lot of federal buildings so the Police regularly patrol the lot at night which is nice) and they shuttled us to and from the airport. That ended up being a lot more economical than paying for parking at BWI.

The room was nice, it has a little office area and a little sink area with fridge. The bed is comfy. The only down side was the bathroom which was tiny. The sink area was huge and the toilet/shower area was microscopic, about the size of a closet. Everything was clean although i think the carpet seemed a little dingy. I was expecting a lot less when we booked, I thought it would be older, not as nicely kept, and a lot louder. We were pleasantly surprised.

We like Hyatt Place because they have some food for sale in the lobby and a decent breakfast plus they are generally well kept. This held true to our previous experiences with Hyatt Place and we would stay again, especially with the park and fly!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
1 review
4 of 5 stars Reviewed August 5, 2009

After an exhausting day, I was welcomed and immediately taken care of. The front staff was curteous, even with a late check-in. The rooms were clean and the 42" flat screen certainly helped me relax. I will stay there again.

  • Stayed August 2009, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PENNSYLVANIA
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2009

I travel quite a bit for business as well as pleasure, so I'm used to the occasional mix-up or substandard hotel conditions.
That said--this hotel has, by FAR, provided me with the single worst, most unsanitary hotel stay that I have EVER experienced.
My reservation was lost. When I provided my reservation number and the name of the person who booked it, the manager ROLLED HIS EYES at me.
It was all downhill from there.
Hair in the bathroom drain, lipstick on the drinking glasses, shampoo bottles that had already been opened...you name it.
I thoght about calling Hyatt, but I believe that potential customers of this hotel might actually pay attention to what I have to say.
Please do yourself a favor and stay elsewhere.

  • Stayed April 2009, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tclapsaddle, General Manager at Hyatt Place Baltimore BWI Airport, responded to this review, October 1, 2009
I would love to have apologized for what you experienced as a guest of my hotel but I do not know who you are to do so.

I can assure you that the issues that you experienced here were addressed immediately with my housekeeping and gallery host staff.

We has operators of the hotel care about your experience. Your coming back and your referrals are what keeps us in business.


Tom Clapsaddle
General Manager
Hyatt Place BWI Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Baltimore BWI Airport

Address: 940 International Drive, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 29 Hotels in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Baltimore BWI Airport 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Baltimore Bwi Airport Hotel Linthicum
Hyatt Place Linthicum
Hyatt Place Hotel Linthicum
Linthicum Hyatt
Hyatt Linthicum

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