I stayed here as I had a very early morning departure and wanted to be close to the airport instead of leaving at 2:30 AM for a flight. Hyatt is consistently a reliable and trustworthy property, no matter where it is. My experience with this property was mixed. The property is well maintained, in a convenient location adjacent to several restaurants (no restaurant at a Hyatt Place as this is not a full device hotel offering by design), friendly staff and the typical room furnishings.
Unfortunately my room wasn't cleaned very well by housekeeping. There was trash on the floor, food crumbs on the carpet and a toilet that wasn't up to par either. I can only guess that housekeeping hadn't finished because they were interrupted for some reason. It was late when I checked in so I didn't make a big deal of it however I did comment about it in an email survey post departure.
Within 24 hours of my response I was contacted via email by the GM for the property who offered a complete refund and an apology. Frankly that speaks well for Hyatt and is one of he many reasons I often stay in a Hyatt property. I should mention that this is the first and only time I have ever had an experience like this anywhere in the world in over 500 nights spent in a Hyatt property.
I'll keep staying in Hyatt hotels and consider this for what it was - an exception. I doubt this is a common experience in this property and will stay here again.
- Also Known As:
- Hyatt Place Baltimore Bwi Airport Hotel Linthicum
- Hyatt Place Baltimore Bwi Airport Hotel
- Hyatt Place Linthicum
- Hyatt Place Hotel Linthicum
- Linthicum Hyatt
- Hyatt Linthicum
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