To cut a long story very short after nearly 24 hours awake traveling from UK we were left stranded late at night in Baltimore Airport by South West Airlines, who's customer service was all most as bad as Easyjet or Ryanair on this occasion... saved only by a few of their people.
Anyway the young lady receptionist ( who's name I sadly do not remember ) Solved all our problems, organised room and transport... made us feel our needs were her only concern, high quality customer service... sadly after a trip of three and a half weeks I wish I could remember her name, but she will be in my heart for a long time to come!
- Official Description (provided by the hotel):
- We are a newly renovated full-service hotel located just 1.2 Miles from Baltimore Washington Thurgood Marshall International Airport. The Holiday Inn BWI Airport hotel is your Baltimore suburban gateway location for getting around the Baltimore and Washington, D.C. Areas. Business and leisure travelers alike can experience the convenience of our BWI Hotel District location on the corner of West Nursery and Elkridge Landing Road. We are the closest IHG hotel to the BWI Airport and we offer a 24-hour complimentary on demand BWI Airport shuttle service. ... more less
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- Also Known As:
- Comfort Suites Bwi Airport Hotel Linthicum
- Bwi Airport Comfort Suites
- Comfort Suites Linthicum Heights
- Linthicum Heights Comfort Suites