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“Very close to BWI but needs updating.” 3 of 5 stars
Review of Holiday Inn BWI Airport

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Holiday Inn BWI Airport
3.0 of 5 Hotel   |   815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)   |  
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Ranked #4 of 29 Hotels in Linthicum Heights
Manassas, Virginia
Top Contributor
71 reviews 71 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
“Very close to BWI but needs updating.”
3 of 5 stars Reviewed January 26, 2013

Hotel needs an update badly. This is what I hate about Comfort Suites hotels are properties like this that are inconsistent. Room décor, bed, walls, about everything I can think of needs to be updated.
One nice thing is they have on-demand shuttle service to BWI and available on site parking for $5/day. This is almost if not easier then the economy lots at BWI.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, February 2, 2013
Hello Craig,

I want to thank you for your time in sharing your thoughts of our hotel. It does mean a lot that you cared enough to let us know how your stay was. As the manager of this hotel, I do take all comments seriously and want you to know that we heard what our guests were saying and we began renovations on this past Monday to become a beautiful new full service hotel by April.

Please visit us when you are in the area again and enjoy the new look!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    97
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    25
    15
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Sarasota, Florida
Top Contributor
210 reviews 210 reviews
184 hotel reviews
Reviews in 133 cities Reviews in 133 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed January 22, 2013 via mobile

I've stay at this hotel several times. They will pick you up from the airport or MARC/Amyrak. Clean suites with WiFi, multiple work tables, big flat screen, micro and fridge. Exceptional service from all the hotel staff.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, February 2, 2013
Hello Chuck,

Thank you for sharing your comments about our hotel! It is always nice to have a frequent guest of ours mention our wonderful staff. Our goal is to make each guest feel welcome and comfortable. Great news when you come back next...we will be a newly renovated full service hotel.

Hope we see you soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tomball
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 17, 2013

The hotel was very nice overall. I liked how the rooms were layed out. The bed was very, very comfortable. The only negative I saw was the couch in the room looked a little worn - I could see some barron spots where the thread was gone near the edge and the sofa seemed to sag in the middle. Other than that, it was quiet and a clean place to stay. Nice linens and comfortable surroundings.

The hotel is a bit difficult to reach from the highway but far enough away from the noise of the road.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, February 2, 2013
Hello,

I am so pleased you enjoyed your stay during your visit. I did note where you mentioned the only down side was the hotel was a bit worn...we listened! On Monday we began renovations and by April we will be a beautiful new full service property!

Thank you for taking time out of your day to recognize our hotel which always strives to offer a warm, friendly and clean place to stay.

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

I stayed here on my way home for overseas and the service was exceptional. The staff made me feel so at home!! Room was nice and clean and the staff exceptional! Thank you fo rmaking me feel so welcome!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, January 12, 2013
Hi Sydni,

Thank you for taking the time to share your experience with the public. Yes, it is our goal to have all our guests feel welcome and at home. Our staff does a fabulous job with this and I am so happy you were able to be part of our family while you were with us.

Thank you,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

Stayed 1 night and booked 2 rooms. Clean and convenient to airport for next day flight. Great breakfast. Front desk was helpful at check-in to print our boarding passes. Recommend dinner at G&M if you like crab cakes

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, December 2, 2012
Thank you for your comments on your recent stay with us. We are truly happy to hear that our team was able to help you have a positive experience with us!

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SpecialK55
Top Contributor
85 reviews 85 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 13, 2012

I don't get to BWI often, but when I do I just want a place to sleep, get a meal, and get up to greet my day. The Comfort brand does that for me, and this one is no exception. From the front desk staff to those who drove me to and from dinner (at one point the same person), service was welcoming and sincere. The room was spacious, clean, and quiet. I slept very well, and the shower "fit" (I'm tall). Thank you everyone who helped make my stay so comfortable.

Room Tip: I asked for an upper floor away from the road, and that's exactly what I got.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, November 17, 2012
Thank you for your comments regarding your recent stay. All I can say is Awesome! We like when we get it right. Our goal is to have every guest feel welcome and comfortable while experiencing extraordinary customer service with sincerity. I am so happy you were able to experience our wonderful Team and enjoy your visit with us. Thank you again for taking the time to share your experience at our hotel.

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester
Top Contributor
162 reviews 162 reviews
83 hotel reviews
Reviews in 78 cities Reviews in 78 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 8, 2012

The most important thing is I had a good sleep and a strong hot shower. The room was a good size with plenty of lighting and plenty of electrical outlets. Price was OK compared to other hotels in the area.

My laptop could not connect to the wireless, but my iPhone & iPad did. Had to use my MIFI to get work done on my laptop. Fluorescent light over the sink never really did turn on, and the ballast made noise as it kept trying. The GFI on the hair blower was tripped, which I always suspect is a trick by hotel management to keep you from using electricity on the high-powered blowers.

They did put my bill under the door in the morning, which is something most Comforts don't do so I liked that.

Room Tip: High floor helps a little, but the planes fly over all sides. Did not hamper my sleep thanks to the...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, November 17, 2012
I would like to extend my apologies that you did experience some issues during your stay. Thank you for bringing it to our attention.Your feedback is very important to our Team so that we may always offer a welcome and comfortable place for our guests to stay. I am pleased to see that you did have a comfortable stay in our hotel and we hope you will stay with us again soon!

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn BWI Airport

Address: 815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Linthicum Heights
#8 Family Hotel in Linthicum Heights
#10 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn BWI Airport 3*
Number of rooms: 137
Official Description (provided by the hotel):
We are a newly renovated full-service hotel located just 1.2 Miles from Baltimore Washington Thurgood Marshall International Airport. The Holiday Inn BWI Airport hotel is your Baltimore suburban gateway location for getting around the Baltimore and Washington, D.C. Areas. Business and leisure travelers alike can experience the convenience of our BWI Hotel District location on the corner of West Nursery and Elkridge Landing Road. We are the closest IHG hotel to the BWI Airport and we offer a 24-hour complimentary on demand BWI Airport shuttle service. ... more   less 
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Also Known As:
Comfort Suites Bwi Airport Hotel Linthicum
Bwi Airport Comfort Suites
Comfort Suites Linthicum Heights
Linthicum Heights Comfort Suites

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