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“Great location for early flight at BWI” 4 of 5 stars
Review of Holiday Inn BWI Airport

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Holiday Inn BWI Airport
3.0 of 5 Hotel   |   815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)   |  
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Ranked #5 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Ann Arbor
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location for early flight at BWI”
4 of 5 stars Reviewed November 30, 2012 via mobile

Stayed 1 night and booked 2 rooms. Clean and convenient to airport for next day flight. Great breakfast. Front desk was helpful at check-in to print our boarding passes. Recommend dinner at G&M if you like crab cakes

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank A2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, December 2, 2012
Thank you for your comments on your recent stay with us. We are truly happy to hear that our team was able to help you have a positive experience with us!

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

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SpecialK55
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 13, 2012

I don't get to BWI often, but when I do I just want a place to sleep, get a meal, and get up to greet my day. The Comfort brand does that for me, and this one is no exception. From the front desk staff to those who drove me to and from dinner (at one point the same person), service was welcoming and sincere. The room was spacious, clean, and quiet. I slept very well, and the shower "fit" (I'm tall). Thank you everyone who helped make my stay so comfortable.

Room Tip: I asked for an upper floor away from the road, and that's exactly what I got.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SpecialK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, November 17, 2012
Thank you for your comments regarding your recent stay. All I can say is Awesome! We like when we get it right. Our goal is to have every guest feel welcome and comfortable while experiencing extraordinary customer service with sincerity. I am so happy you were able to experience our wonderful Team and enjoy your visit with us. Thank you again for taking the time to share your experience at our hotel.

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester
Level Contributor
246 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed November 8, 2012

The most important thing is I had a good sleep and a strong hot shower. The room was a good size with plenty of lighting and plenty of electrical outlets. Price was OK compared to other hotels in the area.

My laptop could not connect to the wireless, but my iPhone & iPad did. Had to use my MIFI to get work done on my laptop. Fluorescent light over the sink never really did turn on, and the ballast made noise as it kept trying. The GFI on the hair blower was tripped, which I always suspect is a trick by hotel management to keep you from using electricity on the high-powered blowers.

They did put my bill under the door in the morning, which is something most Comforts don't do so I liked that.

Room Tip: High floor helps a little, but the planes fly over all sides. Did not hamper my sleep thanks to the...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank PAMan804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, November 17, 2012
I would like to extend my apologies that you did experience some issues during your stay. Thank you for bringing it to our attention.Your feedback is very important to our Team so that we may always offer a welcome and comfortable place for our guests to stay. I am pleased to see that you did have a comfortable stay in our hotel and we hope you will stay with us again soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed November 5, 2012

Within minutes of calling the hotel, a courtesy van arrived to take us from the airport. Driver was very helpful recommending places for dinner and offered to drive us to any place too far to walk. Room was very clean and comfortable. Outstanding desk personnel were helpful and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chaparral24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, November 17, 2012
Thank you for your kind remarks regarding our staff. I am so pleased to know that you enjoyed your stay and that our team was able to make your visit more enjoyable! We hope to see you again soon!

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 13, 2012

I tried to stay at this hotel. After checking in, we noticed ants crawling up the walls, and on the bed. We checked out immediately. I left expensive cologne in the room and called the same evening to follow up with management, who said that they would hold onto the cologne. After stopping by the location on multiple occasions, I was given a host of false promises (housekeeping reorganized, will place in the mail, etc..). Finally, upon reaching an alledged manager, I was informed that I would get a personal follow up which never occured. An employee noted that they've known about the ant situation. Why continue to rent the room? Stay away from this hotel!!!

Room Tip: Avoid this hotel.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Maurice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, September 15, 2012
Maurice,

Thank you for taking the time to write about your recent stay. I am truly sorry your visit to our property was less than pleasant. I have recently taken over as general manager of this property last week and I assure you that I will look into each detail of your review. I certainly am always available for our guests.

Thank you again for your time.

Best Regards,
Stacey Schuhardt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma!
Level Contributor
102 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 30, 2012

This is a good, clean hotel with a friendly staff. You can't beat the location if you are going in or out of BWI airport in Baltimore. They have a shuttle that arrives quickly and has a friendly driver. The carpets will soon need to be replaced, but my biggest issue with Comfort Inns and Comfort Suites are the pillows. It seems that all of them have small pillows that aren't very comfortable. Upgrade the pillows and this would be a great stay!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank YourNextGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review, January 20, 2013
Hello,

Thank you for your recent post regarding your stay with us. You are correct, the carpet does indeed need to be replaced...the great news is we begin full renovations next Monday!! The sleeper sofas will also be replaced. Please believe me when I say we read these posts and we take them to heart and listen to what our guests are telling us. You do help us make a difference and your comments are important to us!

I am so happy ot hear you enjoyed your stay and that our staff was friendly. We hope to see you again if you are in the area at our newly remodeled hotel.

Best Regards,
Stacey Schuhardt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King George, Virginia
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed August 23, 2012

Stayed there for two nights while going to baseball games. Very nice hotel with a nice group of staff members. Clean rooms (noticed them even cleaning around the frames of the pictures on the walls), with lots of space. Had fresh, hot popcorn every afternoon and hot cookies a couple times. Location very near BWI Airport and handy to Orioles Park.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank VicF70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn BWI Airport

Address: 815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Linthicum Heights
#2 Best Value Hotel in Linthicum Heights
#8 Romantic Hotel in Linthicum Heights
#11 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn BWI Airport 3*
Number of rooms: 137
Official Description (provided by the hotel):
Located just 1.2 miles from Baltimore Washington Thurgood Marshall International Airport. The Holiday Inn BWI Airport hotel is your Baltimore suburban gateway location for getting around the Baltimore and Washington, DC areas. Business and leisure travelers alike can experience the convenience of our BWI Business District location on the corner of West Nursery and Elkridge Landing Road. We are the closest IHG hotel to the BWI Airport and offer a 24-hour complimentary Airport, Amtrak, Marc and Lite Rail shuttle service. ... more   less 
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Also Known As:
Comfort Suites Bwi Airport Hotel Linthicum
Bwi Airport Comfort Suites
Comfort Suites Linthicum Heights
Linthicum Heights Comfort Suites

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