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Comfort Suites BWI Airport: Traveler Reviews

2.5 of 5
815 Elkridge Landing Road, Linthicum, MD 21090
Hotel amenities
Comfort Suites BWI Airport
Ranked #21 of 29 hotels in Linthicum
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125 reviews from our community

    Trip type
Traveler rating
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    44
    17
    12
    9
Date Rating
SpecialK55
Top Contributor
71 reviews 71 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“A good basic, like a reliable black dress”
4 of 5 stars Reviewed November 13, 2012

I don't get to BWI often, but when I do I just want a place to sleep, get a meal, and get up to greet my day. The Comfort brand does that for me, and this one is no exception. From the front desk staff to those who drove me to and from dinner (at one point the same person), service was welcoming and sincere. The room was spacious, clean, and quiet. I slept very well, and the shower "fit" (I'm tall). Thank you everyone who helped make my stay so comfortable.

Room Tip: I asked for an upper floor away from the road, and that's exactly what I got.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SpecialK55 about Comfort Suites BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Comfort Suites BWI Airport, responded to this review
November 17, 2012
Thank you for your comments regarding your recent stay. All I can say is Awesome! We like when we get it right. Our goal is to have every guest...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester
Top Contributor
102 reviews 102 reviews
56 hotel reviews
Reviews in 55 cities Reviews in 55 cities
58 helpful votes 58 helpful votes
“Tired place, but good sleep”
3 of 5 stars Reviewed November 8, 2012

The most important thing is I had a good sleep and a strong hot shower. The room was a good size with plenty of lighting and plenty of electrical outlets. Price was OK compared to other hotels in the area.

My laptop could not connect to the wireless, but my iPhone & iPad did. Had to use my MIFI to get work done on my laptop. Fluorescent light over the sink never really did turn on, and the ballast made noise as it kept trying. The GFI on the hair blower was tripped, which I always suspect is a trick by hotel management to keep you from using electricity on the high-powered blowers.

They did put my bill under the door in the morning, which is something most Comforts don't do so I liked that.

Room Tip: High floor helps a little, but the planes fly over all sides. Did not hamper my sleep thanks to the...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PAMan804 about Comfort Suites BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Comfort Suites BWI Airport, responded to this review
November 17, 2012
I would like to extend my apologies that you did experience some issues during your stay. Thank you for bringing it to our attention.Your feedback is very important to our Team so that we may always offer a welcome and comfortable place for our guests to stay. I am pleased to see that you did have a comfortable stay in our hotel and we hope you will stay with us again soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Excellent Accommodations and Service”
5 of 5 stars Reviewed November 5, 2012

Within minutes of calling the hotel, a courtesy van arrived to take us from the airport. Driver was very helpful recommending places for dinner and offered to drive us to any place too far to walk. Room was very clean and comfortable. Outstanding desk personnel were helpful and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chaparral24 about Comfort Suites BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Comfort Suites BWI Airport, responded to this review
November 17, 2012
Thank you for your kind remarks regarding our staff. I am so pleased to know that you enjoyed your stay and that our team was able to make your visit more enjoyable! We hope to see you again soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
1 review
1 helpful vote 1 helpful vote
“Ant infestation and Poor Management”
1 of 5 stars Reviewed September 13, 2012

I tried to stay at this hotel. After checking in, we noticed ants crawling up the walls, and on the bed. We checked out immediately. I left expensive cologne in the room and called the same evening to follow up with management, who said that they would hold onto the cologne. After stopping by the location on multiple occasions, I was given a host of false promises (housekeeping reorganized, will place in the mail, etc..). Finally, upon reaching an alledged manager, I was informed that I would get a personal follow up which never occured. An employee noted that they've known about the ant situation. Why continue to rent the room? Stay away from this hotel!!!

Room Tip: Avoid this hotel.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Maurice W about Comfort Suites BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Comfort Suites BWI Airport, responded to this review
September 15, 2012
Maurice,

Thank you for taking the time to write about your recent stay. I am truly sorry your visit to our property was less than pleasant. I have recently taken over as general manager of this property last week and I assure you that I will look into each detail of your review. I certainly am always available for our guests.

Thank you again for your time.

Best Regards,
Stacey Schuhardt
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Oklahoma!
Top Contributor
81 reviews 81 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
38 helpful votes 38 helpful votes
“Good hotel, convenient location”
4 of 5 stars Reviewed August 31, 2012

This is a good, clean hotel with a friendly staff. You can't beat the location if you are going in or out of BWI airport in Baltimore. They have a shuttle that arrives quickly and has a friendly driver. The carpets will soon need to be replaced, but my biggest issue with Comfort Inns and Comfort Suites are the pillows. It seems that all of them have small pillows that aren't very comfortable. Upgrade the pillows and this would be a great stay!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YourNextGuest about Comfort Suites BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Comfort Suites BWI Airport, responded to this review
January 20, 2013
Hello,

Thank you for your recent post regarding your stay with us. You are correct, the carpet does indeed need to be replaced...the great news is we begin full renovations next Monday!! The sleeper sofas will also be replaced. Please believe me when I say we read these posts and we take them to heart and listen to what our guests are telling us. You do help us make a difference and your comments are important to us!

I am so happy ot hear you enjoyed your stay and that our staff was friendly. We hope to see you again if you are in the area at our newly remodeled hotel.

Best Regards,
Stacey Schuhardt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites BWI Airport

Also Known As:
Comfort Suites Bwi Airport Hotel Linthicum
Comfort Suites Bwi Airport Hotel
Comfort Suites Linthicum
Bwi Airport Comfort Suites
Comfort Suites Linthicum Heights
Linthicum Heights Comfort Suites
Address: 815 Elkridge Landing Road, Linthicum, MD 21090
Region: United States > Maryland > Linthicum
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#15 Family Hotels in Linthicum
Price Range: $
Hotel Class:2.5 star (2.5*)
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