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Holiday Inn BWI Airport: Traveler Reviews

815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)
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Holiday Inn BWI Airport
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130 reviews from our community

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Traveler rating
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West Chester
Top Contributor
103 reviews 103 reviews
57 hotel reviews
Reviews in 55 cities Reviews in 55 cities
58 helpful votes 58 helpful votes
“Tired place, but good sleep”
3 of 5 stars Reviewed November 8, 2012

The most important thing is I had a good sleep and a strong hot shower. The room was a good size with plenty of lighting and plenty of electrical outlets. Price was OK compared to other hotels in the area.

My laptop could not connect to the wireless, but my iPhone & iPad did. Had to use my MIFI to get work done on my laptop. Fluorescent light over the sink never really did turn on, and the ballast made noise as it kept trying. The GFI on the hair blower was tripped, which I always suspect is a trick by hotel management to keep you from using electricity on the high-powered blowers.

They did put my bill under the door in the morning, which is something most Comforts don't do so I liked that.

Room Tip: High floor helps a little, but the planes fly over all sides. Did not hamper my sleep thanks to the...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PAMan804 about Holiday Inn BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review
November 17, 2012
I would like to extend my apologies that you did experience some issues during your stay. Thank you for bringing it to our attention.Your feedback is very important to our Team so that we may always offer a welcome and comfortable place for our guests to stay. I am pleased to see that you did have a comfortable stay in our hotel and we hope you will stay with us again soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Excellent Accommodations and Service”
5 of 5 stars Reviewed November 5, 2012

Within minutes of calling the hotel, a courtesy van arrived to take us from the airport. Driver was very helpful recommending places for dinner and offered to drive us to any place too far to walk. Room was very clean and comfortable. Outstanding desk personnel were helpful and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chaparral24 about Holiday Inn BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review
November 17, 2012
Thank you for your kind remarks regarding our staff. I am so pleased to know that you enjoyed your stay and that our team was able to make your visit more enjoyable! We hope to see you again soon!

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
1 review
1 helpful vote 1 helpful vote
“Ant infestation and Poor Management”
1 of 5 stars Reviewed September 13, 2012

I tried to stay at this hotel. After checking in, we noticed ants crawling up the walls, and on the bed. We checked out immediately. I left expensive cologne in the room and called the same evening to follow up with management, who said that they would hold onto the cologne. After stopping by the location on multiple occasions, I was given a host of false promises (housekeeping reorganized, will place in the mail, etc..). Finally, upon reaching an alledged manager, I was informed that I would get a personal follow up which never occured. An employee noted that they've known about the ant situation. Why continue to rent the room? Stay away from this hotel!!!

Room Tip: Avoid this hotel.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Maurice W about Holiday Inn BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review
September 15, 2012
Maurice,

Thank you for taking the time to write about your recent stay. I am truly sorry your visit to our property was less than pleasant. I have recently taken over as general manager of this property last week and I assure you that I will look into each detail of your review. I certainly am always available for our guests.

Thank you again for your time.

Best Regards,
Stacey Schuhardt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma!
Top Contributor
81 reviews 81 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
38 helpful votes 38 helpful votes
“Good hotel, convenient location”
4 of 5 stars Reviewed August 31, 2012

This is a good, clean hotel with a friendly staff. You can't beat the location if you are going in or out of BWI airport in Baltimore. They have a shuttle that arrives quickly and has a friendly driver. The carpets will soon need to be replaced, but my biggest issue with Comfort Inns and Comfort Suites are the pillows. It seems that all of them have small pillows that aren't very comfortable. Upgrade the pillows and this would be a great stay!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YourNextGuest about Holiday Inn BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey S, General Manager at Holiday Inn BWI Airport, responded to this review
January 20, 2013
Hello,

Thank you for your recent post regarding your stay with us. You are correct, the carpet does indeed need to be replaced...the great news is we begin full renovations next Monday!! The sleeper sofas will also be replaced. Please believe me when I say we read these posts and we take them to heart and listen to what our guests are telling us. You do help us make a difference and your comments are important to us!

I am so happy ot hear you enjoyed your stay and that our staff was friendly. We hope to see you again if you are in the area at our newly remodeled hotel.

Best Regards,
Stacey Schuhardt
General Manager
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King George, Virginia
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
“Great Place to Stay”
4 of 5 stars Reviewed August 23, 2012

Stayed there for two nights while going to baseball games. Very nice hotel with a nice group of staff members. Clean rooms (noticed them even cleaning around the frames of the pictures on the walls), with lots of space. Had fresh, hot popcorn every afternoon and hot cookies a couple times. Location very near BWI Airport and handy to Orioles Park.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask VicF70 about Holiday Inn BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn BWI Airport

Also Known As:
Comfort Suites Bwi Airport Hotel Linthicum
Comfort Suites Bwi Airport Hotel
Comfort Suites Linthicum
Bwi Airport Comfort Suites
Comfort Suites Linthicum Heights
Linthicum Heights Comfort Suites
Address: 815 Elkridge Landing Road, Linthicum Heights, MD 21090 (Formerly Comfort Suites)
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#17 Family Hotels in Linthicum Heights
Price Range: $$
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