I had stayed at this hotel once before for a couple of nights.It was much cheaper then. This time I stayed for 5 nights to take care of family business. This time the room where I stayed had a broken shower faucet and only one burner on the stove worked. (They did switch rooms for me.) The dishes, pots and pans supplied were a joke. 2 sets of silverware, a spatula, a large frying pan and a sauce pan, 2 plates, 2 bowls, 2 coffee cups, 2 large plastic glasses. Nothing to clean the pans with; just a dish cloth. Not a home away from home experience. The cable was basic and pretty much for businessMEN. Several ESPN, USA, CNN, Fox News and local channels. Maybe basic plus is what they supplied. Inadequate! Grab and Go from 6:30-9:30. (Again, for business people) Even McDonalds offers breakfast for longer hours. It didn't matter though. The choices were weak. They offer no maid service unless you're there for a week or more (unless you want to pay extra). They didn't even empty my trash cans. Really? Next time I will stay elsewhere and get more service for the same price.
No restaurant on premises. Don't expect to cook family meals here unless they are microwaveable.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the room we reserved for you had a maintenance issue and cooking utensils not in place in your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback, we will ensure that each room is inspected for maintenance and all issues so your experience is not repeated. If you would like to discuss this further, please do not hesitate to contact me at firstname.lastname@example.org. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.