We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overall, pretty decent...” 3 of 5 stars
Review of Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Extended Stay America - Baltimore - BWI Airport - Aero Dr. to your Saves list
Extended Stay America - Baltimore - BWI Airport - Aero Dr.
2.5 of 5 Hotel   |   1500 Aero Drive, Linthicum Heights, MD 21090   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #22 of 29 Hotels in Linthicum Heights
Chicago, Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Overall, pretty decent...”
3 of 5 stars Reviewed July 25, 2012

In fact, I was impressed by the modern room ameneties and cleanliness but unfortunately my room has a faulty heater, so I walk into an ice cold room and can't get the heat to kick on...and it should. iThe hotel is full so I can't switch rooms and its too cold to fall asleep because it is freezing but that's just my luck of the draw...but outside of that it is quiet and clean, a good option for travelers with families or on a budget.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review, August 1, 2012
I recently received a copy of your review of the Extended Stay America Baltimore - BWI Airport. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.

In response to your comments about the air conditioning unit, we have inspected all in-room air conditioners and made any necessary repairs to ensure that we don't have a repeat of your particular incident in the future. I can assure you that we will continue to maintain strict quality control measures, and would like to thank you for bringing this issue to our attention.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Traveler rating
    24
    10
    6
    5
    1
See reviews for
5
4
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Extended Stay America - Baltimore - BWI Airport - Aero Dr.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Address: 1500 Aero Drive, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Baltimore - BWI Airport - Aero Dr. 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Extended Stay, Orbitz, Odigeo and Tingo so you can book your Extended Stay America - Baltimore - BWI Airport - Aero Dr. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Linthicum
Extended Stay Linthicum
Linthicum Extended Stay

Owners: What's your side of the story?

If you own or manage Extended Stay America - Baltimore - BWI Airport - Aero Dr., register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.