it's bob evans, not an upscale place, but this was unbelievable. it was a sat. evening. we were staying at the wingate and just needed a quick bite to eat.
the server was brand new. he had NO idea what he was doing, ordered the wrong food for us. we waited forever. we saw people walking out because no one ever came to their table to take their order. the manager on duty was just a kid. sweet, young girl, but obviously so overwhelmed. she had no idea what to do. a very bad impression for customers to allow brand new hires and inexperienced kids in charge on a saturday night.
this tells the customer they are not valued. will never return to any bob evans ever again.
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