I wanted to take a moment to thank the Staff at the BWI Red Roof Inn. There are some wonderful and helpful people there. William is great, the shuttle drivers are fantastic - and the rest of the Staff is good too - but Jewel is incredible. Due to work requirements I stayed in the Linthicum area many times - and I could have picked a plethora of hotels to stay at - but I can honestly say that I settled on the BWI Red Roof Inn because of Jewel. Jewel always remembered my name, always leaned forward on taking my reservations, always had my room ready, always made sure that my points were tracked and updated, always ensured that I had the best deal possible - and Jewel greeted me professionally, with a bright smile and a warm welcome, every single time. I looked forward to my stays at the BWI Red Roof Inn - because I knew that I would always be treated well and looked after by Jewel - and the rest of the Staff keyed off of her positive and helpful attitude - which made my stays enjoyable even when Jewel was not on duty. I hope that the Red Roof Inn takes good care of Jewel and the Staff at the BWI location - because they deserve it. I am the first to lodge a complaint when I believe that I am not being treated right - but I consider myself fair and also want to give accolades when they are deserved. Jewel and the Staff deserve these accolades. Good value - coupled with a warm and welcoming Staff - I highly recommend a stay at the BWI Red Roof Inn.