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“Room okay, getting there was harder than it should have been” 3 of 5 stars
Review of BWI Airport Marriott

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BWI Airport Marriott
3.5 of 5 Hotel   |   1743 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #15 of 29 Hotels in Linthicum Heights
Chiang Mai
Top Contributor
111 reviews 111 reviews
19 hotel reviews
Reviews in 44 cities Reviews in 44 cities
30 helpful votes 30 helpful votes
“Room okay, getting there was harder than it should have been”
3 of 5 stars Reviewed July 25, 2013

We got into BWI around 11pm and then it took awhile to get our bags. The signs in BWI are awful and when we asked an employee of the airport where the hotel shuttles were located, he didn't know either. We ended up trying to find the area and finally did find it. We waited then we called and the person we reached at the hotel said we must have been at the wrong place. We needed to be at a particular door (I think it was 15). We waited again. There were other customers doing the same thing as we were doing. Since door 15 (or whatever the number was) was not in the island where the hotel shuttles go, we split up - one at door 15 and one at the hotel shuttle island. There were other customers at door 15 also. Needless to say, the shuttle arrived at the island. About four of us, ran to the hotel island.

Once we arrived, we had a similar customer service experience with the front desk person.

Our room was fine.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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298 reviews from our community

Traveler rating
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    23
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania, United States
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 8, 2013

Can't find anything to complain about, this hotel was great. Room was nice, no upgrade but the room was spacious and clean. Mini fridge in room, always nice. The property has a sports bar open until 1:00am and the executive lounge is open for breakfast on the weekend; what more could you ask for?

Will return to this property.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Tapps, WA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 6, 2013

They charge you $12.95 for wifi, even in the lobby. Who the heck does that anymore?

A room service plate with 1/2 eaten food sat outside a room next to ours for over 24 hs. Even the maids ignored it.

No double queens, only doubles. Unless you're 5'1", two people will NOT get in a double bed. (There were 4 in our party, fortunatly we brought an inflatible twin mattress for a teen)

No refridgerators in the twin Double rooms. This has got to be the last hotel in the world without refridgerators in the room.

No micowave. Really?

No complimentary coffee. It's a $4 starbucks or nothing. No coffee pots in the room either.

Avoid at all costs. Plenty of hotels nearby that offer all the amenities that this place lacks.

The only GOOD thing about this Marriot is the crab cakes are indeed good but 2 for $26? Well, they are not that good for that price...

Stayed July 2013, traveled with family
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Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 24, 2013

The hotel was conveniently located to the airport and downtown. There appeared to be a shuttle running to and from the airport. Quick drive downtown. Free parking. Room was very clean, beds comfortable. There was an indoor pool with an adjoining outdoor patio area. A lifeguard seemed to be on duty at all times the pool was open. There was also a small gym which seemed nice enough located near the pool, whirlpool, ping-pong area. A coin operated laundry was available for guests to use. The lobby was very nice and had a Starbucks kiosk where you could purchase from a limited menu. Staff was very pleasant and helpful with providing additional towels when needed and items forgotten. Would definitely return.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 22, 2013

Firstly, if you absolutely HAVE to fly out of BWI, make sure you leave yourself plenty of time to check and in and get through security, particularly at peak times. This has to be one of the most badly designed airports in the entire country.

I stayed here ahead of an early start at BWI. The hotel shuttle was fast and efficient and free to boot. Well worth the tip. The hotel lobby is very nice. The check in process was efficient and the staff were friendly, although it did seem a bit like they had a script to go through when checking you in. Sometimes natural charm is better, hotel chains!

The corridors and rooms were a little bit dated but still clean and more than acceptable. There are nearby eating options, in addition to those in-house. These are all walkable - eg chili's or quiznos.

The shuttle back to the airport starts at 4am. If your flight is any time before 6am you should get this shuttle. If you are on the earliest flights (eg Newark at 515am) you might want to get a taxi because the check in and security process takes a LONG time.

I would recommend this hotel.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit, Mi
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 31, 2013

You will not be disappointed with this property. The rooms are spacious,modern and clean. The amenities are plentiful. The restaurant hotel serves delicious food and remarkable adult beverages. There is even a coffee kiosk on-site. It is conveniently located near expressways to the city. Its just a short drive away. Not that more need to be said about this great establishment but the real story here is the customer service. It is top notch. The staff goes out of their way to please the wide variety of guests they serve. Special mention to Carmen,Crystal and the afternoon front desk manager. They know the true meaning of high quality customer service. Everyone from the shuttle driver to the bar tender was superior. Stay here.

Room Tip: The hotel is amazingly quiet on the sleep floors. It seems like there might not be a bad room in th...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiansburg, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2013

I loved the location of the hotel. Its out of the city however close enough for you to drive to anywhere in Baltimore. My so loved the glass elevator that allowed you to see outside. There were proms, proms and more proms however the stay was quiet and relaxing. Id visit again for sure.

Room Tip: Pick front side...and watch the planes fly in and out of the airport.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BWI Airport Marriott

Address: 1743 West Nursery Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Linthicum Heights
#15 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BWI Airport Marriott 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Discover the comfort and convenience of a prominent full-service hotel near Baltimore-Washington International Thurgood Marshall Airport when staying at the stylish BWI Airport Marriott. Conveniently situated in the heart of the Washington, D.C./Baltimore government business district, this BWI hotel features complimentary shuttle service to the airport and Baltimore Light Rail so guests can enjoy convenient access to downtown and the Inner Harbor. Nearby attractions include Maryland Live! Casino, National Aquarium, Baltimore sports stadiums, historic Annapolis and Washington, D.C. With its easily accessible location and 18,000 square feet of flexible event space, the hotel is an ideal choice for business and social gatherings, maintaining a staff of event professionals that stand ready to ensure every detail is perfectly executed for outstanding events. Whether traveling for business, vacationing with family or planning a romantic weekend, this BWI Airport hotel is a remarkable destination. ... more   less 
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Also Known As:
Bwi Airport Marriott Hotel Baltimore
Marriott Bwi Airport
Marriott Hotel Baltimore
Marriott Baltimore
Baltimore Marriott

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