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“Nice airport hotel” 4 of 5 stars
Review of The Westin Baltimore Washington Airport - BWI

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The Westin Baltimore Washington Airport - BWI
4.0 of 5 Hotel   |   1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090   |  
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Ranked #5 of 29 hotels in Linthicum Heights
Tucson, Arizona
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
“Nice airport hotel”
4 of 5 stars Reviewed January 30, 2013

Nice hotel hotel. The hotel is very clean and new. The room are nice with a nice bathroom. As a SPG Platnuim member the internet was free and ran quickly. There was 1 free bottle of water and free Starbucks coffee. The shuttle picks you up at the airport or train station.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, February 4, 2013
Thank you for your succinct but lovely review of the instinctive Westin BWI. As well, thank you for being a loyal Platinum member of Starwood’s award winning SPG program. We appreciate your patronage and I am glad that you had an opportunity to take advantage of the amenities of our restful hotel. Not mentioned in your review is the Westin Executive Club, located on the 7th floor, which is open to our Platinum members during the week serving a lavish breakfast buffet featuring super foods like berries, granola, and whole and cut fruit. At night we feature the Chef’s selection along with salad, dessert and a variety of beverages. Again, thank you for your patronage of Starwood Hotels and especially of the Westin BWI. We look forward to your return.

Be well,

Fletcher Mayes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
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English first
Princeton, New Jersey
Top Contributor
88 reviews 88 reviews
72 hotel reviews
Reviews in 46 cities Reviews in 46 cities
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed January 28, 2013

I booked one night at this hotel before a cruise. I arrived before noon and was able to check in. My room was a very nice king on the back of the hotel. My only complaint was that it was a bit far from the elevator.

That said, the bed was very comfy and the room was very clean. Internet is not free; I think it's about $12 per day, but there is free WIFI in the lobby. The hotel has a restaurant/bar combination but I went out to eat.

They do offer a shuttle to the airport. The hotel is at the end of a road next to the Sheraton and it's pretty quiet. Lots of flight crews also stay at the hotel which may make for a quieter stay.

There was plenty of free parking. I believe they offer park & fly rates as well.

Plenty of soft towels, nice bathroom amenities, a robe, and a decent selection of TV channels. I also recall a fridge in the room, as well as a free bottle of water.

I would stay again.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, March 11, 2013
Thank you for your kind comments about your brief stay at the restful Westin BWI. I’m so glad you started your vacation with us the night before you went cruising. I also appreciate you mentioning some of the relaxing items that make Westin BWI a special hotel, especially the legendary Heavenly Bed. I hope you enjoyed your time away and the next time you visit we’ll find you a room closer to the elevator.

Be well,

Fletcher Mayes
General Manager
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Ithaca, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2013

This hotel is in a good location and quiet. Bedding is the best! Staff are very friendly. Check in super easy. Price is good for location. We have stayed at a lot of hotels in this area as our child is a student at a nearby university.
I have already booked for a second stay at BWI and am trying the Westin in Annapolis.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, February 5, 2013
Thank you for your wonderful review and thank you for your continued patronage of Westin BWI. It has been and will continue to be our goal to build loyalty by exceeding our guest’s expectations. I’m glad you enjoyed the Westin “Heavenly Bed” and that our accommodating associates have taken great care of you. As you noted, the hotel offers a great location near BWI Marshall Airport and is a great value. Thank you again for your support and we look forward to your return.
Be well,

Fletcher Mayes
General Manager
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San Carlos, California
Top Contributor
338 reviews 338 reviews
108 hotel reviews
Reviews in 118 cities Reviews in 118 cities
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed January 19, 2013

The Westin staff is nice. The hotel's public spaces are pretty. Luminous serves great drinks and delicious breakfasts (ours was comped with the room). The beds are super comfy with plenty of pillows. Getting the temperature of the room right was a challenge but not too big of an inconvenience. We were on the concierge floor (this actual space is only open for breakfast and afternoon cocktails, unlike the concierge lounges of other chains that are open all day). But the coffee was hot and delicious. The hotel maid staff was super friendly.

Room Tip: Higher floors are quieter.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, February 5, 2013
Thank you for your kind comments about your recent visit to the restful Westin BWI. I’m excited to hear that you had a relaxing stay and that our accommodating, professional associates took great care of you. Please accept my apology for the temperamental thermostat but I’m glad that it did not damper your spirits. The Executive Club Lounge, as you mentioned, is only open for breakfast and dinner but the selections are wonderful. In fact, dinner often features some of the delicious items that are served in our award winning Luminous Restaurant. Finally, what review of a Westin would be complete without mentioning the renowned “Heavenly Bed”. We’re certainly proud of the set-up with a cozy array of pillows which allow you to just melt into the bed. Thank you again for your patronage of Starwood Hotels, and especially of the Westin BWI. We look forward to your return when your travels bring you back to the Baltimore/BWI area.

Be well,

Fletcher Mayes
General Manager
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Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed January 16, 2013

Great hotel that has a fantastic staff. The professional team gets it and insures a quality stay. I travel every week and have spent extended stays at the Westin - always a first class accomodation. An exceptional staff to include: Jasmine, Octavia, Patricia, Jim, Aster and Lena. I have been stuck in major snow storms in Baltimore and the Westin team went out of their way to accomodate my needs. Food is great and the business lounge is spot on. A great experience.

Room Tip: Shoot for the 7th floor - but any floor will do.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, February 8, 2013
Thank you for the wonderful review of the instinctive Westin BWI. I truly appreciate you acknowledging the professional, accommodating staff at the hotel. The team members you mentioned work through out the building from the Front Desk to Luminous, the hotel’s award winning restaurant. It will be my pleasure to personally thank each one of them for a job well done. Thank you for your patronage of the restful Westin BWI and it would be our pleasure to again serve as your host when you return to the Baltimore/BWI area.

Be well,

Fletcher Mayes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed January 15, 2013

I travel a lot for work and has been in the BWI areas for past two years. I was a big time Marriott but I was kind of upset with the quality of Marriott hotels in the area and wanted to try out Westin. Ever since my first stay at Westin - BWI I fell in love with it and has decided to switch to SPG immediately. I have been staying at Westin, BWI for over a year and half now with at least two to three stays a month of 3 nights or more. I really love their fitness center and the Lumens restaurant. Above all the hospitality and the care the staff take of their guests at this location is excellent. The staff, including Octavia, Jim, Jasmine, Patricia, Anthony and many others really go above and beyond serving their guests making their stay really pleasant and comfortable.

Room Tip: All rooms are nice but higher floors and the corner suits are the best
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, February 8, 2013
Thank you for taking the time to share your comments about your experiences at the rejuvenating Westin BWI. I’m so glad you’ve had the opportunity to return on many occasions to be treated to the instinctive, personal amenities that make each stay memorable in its own right. We are fortunate to have a cadre of professional, accommodating associates that take pride in exceeding our guests’ expectations. Also thank you for recognizing the difference in Westin and for being a loyal Starwood Preferred Guest member. We appreciate you calling Westin BWI home during your travels and we look forward to your return.

Be well,

Fletcher Mayes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 10, 2013

I do a lot of traveling for my work and, hands-down, the BWI Westin is THE best refuge I've found. Sure, it's a clean and "cool" ambiance (what you'd expect from a Westin) with exceptional beds and shower-heads, but for me what sets it apart are the staff (warm, professional, on-top-of-their-game), their responsive and friendly shuttle service (preventing me from having to hassle with a car to get to work or nearby restaurant or shop) and their exceptional breakfast buffet spread and coffee (so I'm "good to go" in the morning). All those features count for a lot when you're away from home turf.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, January 13, 2013
Thank you for your wonderful review of the restful Westin BWI. We do pride ourselves on providing a personal, renewing experience that our guests consider their oasis in the airport area. Yes, the Heavenly Bed and Heavenly Shower are well … heavenly. I’m also glad you had the opportunity to sample our breakfast buffet featuring “Super Foods” like berries and fresh cut fruit. It will be my pleasure to pass on your kind words to our flexible staff as our goal is always to provide a memorable stay. Thank you again for your patronage of Starwood Hotels and especially of Westin BWI. We would love to again serve as your refuge when your travels bring you back to the Baltimore/BWI area.

Be well,

Fletcher Mayes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Baltimore Washington Airport - BWI

Address: 1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#6 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Official Description (provided by the hotel):
Welcome to The Westin Baltimore Washington Airport BWI. As the nearest Four Star hotel, we are the top choice when traveling to the Baltimore Washington Airport. ... more   less 
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin

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