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“Nice hotel VERY FREINDLY STAFF” 4 of 5 stars
Review of Sheraton Baltimore Washington Airport - BWI

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Sheraton Baltimore Washington Airport - BWI
3.5 of 5 Hotel   |   1100 Old Elkridge Landing Rd, Linthicum Heights, MD 21090   |  
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Breakfast for 2 Included
Ranked #18 of 29 Hotels in Linthicum Heights
Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Nice hotel VERY FREINDLY STAFF”
4 of 5 stars Reviewed August 15, 2013

Good size room, very comfortable bed.
swimming pool and hot tub were also good sized.. not sure why the pool.. only issues i had was that the pool closed at 10 and didn't open til 10.. since you have to be over 18 to be in the pool alone not sure why they have this restriction... i would have loved a midnight swim when i couldn't sleep...
wifi was $10 a day shoudl be free to paying guests...

Front desk and room service Staff was very friendly and accommodating...
the cleaning personal however should watch their arguing and foul language when the elevator doors open and they have guests on them especially when there are children. one side of the elevator opens to the laundry area or something and there were a group of cleaning staff screaming and yelling obcenities...

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review, August 21, 2013
Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Hereford, Arizona
Top Contributor
104 reviews 104 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 10, 2013

After a particularly bad stay at a chain hotel in Aberdeen, this place looked like heaven. But that aside, I did think it was very nice. The room was spacious, the bed comfortable, the bathroom very clean. Hot water (ok my last hotel didn't have that...), nice towels. Location near the airport was good, I dropped off the rental car shortly after checking in and just relied on the hotel shuttle. The fitness room was very nice. Service extremely pleasant. I liked the restaurant too, I thought the food and prices were pretty good compared to many hotel restaurants. My shuttle pick-up was a little slow (30 minutes) but to be fair there was some pretty lousy traffic and I think someone else who called first was lost and couldn't be found. The return trip to the airport in the morning was fast. I wish one didn't have to pay for the internet in the rooms, but it was free in the lobby and the restaurant. Breakfast was also at a cost but the continental buffet was just fine for me. Bottom line, I'd stay here again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review, August 11, 2013
Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 8, 2013 via mobile

The hotel was ok it looked like it needed a face lift. Bathroom a very small and awkward, very small closet space. They were touch painting the hallways during mid evening. A lot wear and tear and it's showing. The food was very expensive. Parking not well thought out. I don't think I will stay their again.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review, August 11, 2013
Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2013 via mobile

Very friendly staff. If you are a Starwood Preferred member, the club level has nice amenities. The best part about this hotel if the workout room. Which features free weights and various machines. Rooms are extremely clean and have very comfortable beds.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review, August 11, 2013
Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 30, 2013

My stay at the BWI Sheraton provided everything that I wanted for a quick, pre-airport hotel stay. The shuttle, which picked me up from the BWI rail station before check in and then dropped me off at the airport the next morning, took less than ten minutes to arrive each time. Check-in was quick, and the staff couldn't have been much friendlier. The room was relatively large, on par for a 3-star hotel, and the bed was comfortable.

No complaints.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review, August 21, 2013
Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2013

This hotel was recommended to us by a friend. We stayed on the 4th floor during the July 4th weekend. The hotel is located off a highway;there are not many dinning options nearby. The location is ideal for those who need to be near the airport. The lobby, reception area, bar/restaurant left a positive impression.
It didn't take long for that impression to change. Upon exiting the elevator to the 4th floor, we were confronted with construction tools and ripped carpeting. Apparently, they are replacing the carpet.The tools were not removed during our entire stay! There was masking tape on the carpet as you enter the hallway from the elevator. I actually tripped on uneven flooring as I walked down the hall to my room. Unbelievable!
The room is your standard hotel room; it defintely does not warrant 3 stars. It seems that the renovation did not extend to the rooms. There were stains on the carpet, dirty tile grout, and stains on the wall near the door entrance and wallpaper. The sink area provided only 1 hand soap and a hair dryer. Around 6am, I heard some drilling down the hall-really?
I can't comment on the pool area since we were told it was closed when we attempted to use. Apparently, Sheraton guests are able to use Westin's facility. It's another starwood property. To say the least, I was disappointed with our stay.
My family and I travel extensively. We have previously stayed at other Sheratons, however, this particular property leaves a negative impression of the chain. I was disappointed with this property's lack of upkeep. I would not recommend this hotel as there are many other options close by. We wouldn't stay here again.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 16, 2013

Rude front desk clerk at check-in. Was staying for most of a week and requested a King Bed. Was told no chance all week. Once off the elevators they were replacing carpet which left an awful smell, not the new carpet smell which is fine, but a bad odor. The workers started working at 6:30 am the first day right outside our door. The safety bolt on the door moved into place twice when we left the room requiring maintenance to get the door open. The second day it happened the housekeeper slid a note under the door stating that we "left the do not disturb" sign on the door all day so she could not clean our room. Plastic cups in the rooms instead of real glass??? I thought this was an upscale hotel not Motel 6. Last but not least ordered room service twice. The first time was very good, a pasta dish with sun-dried tomatoes. Ordered it again on the last night and they apparently ran out of sun-dried tomatoes so they substituted regular tomatoes. Not quite the same thing. To add insult to injury the itemized bill for dinner that night rang up for a price higher than what was shown on the menu. A thoroughly disappointing stay and I will not return. Unfortunate for them because I have two trips to Baltimore scheduled for this week and next week.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Baltimore Washington Airport - BWI

Address: 1100 Old Elkridge Landing Rd, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Baltimore Washington Airport - BWI 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
The Sheraton Baltimore Washington Airport Hotel-BWI is located near BWI Airport, with complimentary shuttle service to and from our hotel, we are right in the heart of the Baltimore Gateway Community. ... more   less 
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Also Known As:
Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
Sheraton Hotel Linthicum
Sheraton Linthicum
Linthicum Sheraton

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